2.2
  • Frozen selection1 votes
  • Produce1 votes
  • Good Prices on Dairy1 votes
  • Carts tangled together1 votes
  • Terrible customer service1 votes
  • Difficulty finding items1 votes
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  • 2 days ago
  • Supermarkets and Malls
  • Store Manager
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

a manager flat out LIED to police saying my org was not 501(c)3 and had us removed by the police. He told the police I was told 6 months to not come back and I never met this man before and never set foot in the store and was the first time in the store this year. This has cost our org hundreds of dollars, humiliation and our right to fundraise for non profit humane society. We have fundraised... Read more

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  • 2 days ago
  • Service Centers and Customer Services
  • Greendale, Wisconsin
  • Tire Service
  • 9
  • REVIEW RATING 5/5

Your asking if this was resolved and if mark it as such. No one from Sam's club made contact with me about this. So as I said, they break the locking lug and have no tools to remove what broke. Only way I can be satisfied if for Sam's club to tell me they put tools in the shops so that these guys can repair what broke. It was all me that solved the tire lug problem Not Sam's. If it wasn't... Read more

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  • Dec 17
  • Food Stores
  • Jonesboro, Arkansas
  • Soda
  • 18
  • REVIEW RATING 3/5

I went into our local Sams club in Jonesboro, Arkansas to buy sodas today. I noticed that they were out of the soda I came for on the shelf, and we decided to find a Sams club employee to see if they had anymore in their overhead stock. My wife asked a employee we found if they had anymore. The guy said "I don't know do we?" Well I asked this same guy about a month earlier and got the same... Read more

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  • Dec 16
  • Appliances and Electronics
  • Vizio Smart Tv
  • 17
  • REVIEW RATING 4/5

I ordered a 50 inch vizio smart tv on black Friday and scheduled a pick up for it the next day at the location nearest me. That morning when I went to pick up my tv they didn't have any in stock though the computers stated they had 5 in stock. I waited over an hour and a half and they sent me to another location on the other side of town. They assured me that I'll be able to get a tv because they... Read more

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  • Dec 15
  • Service Centers and Customer Services
  • Kansas City, Missouri
  • Tires
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

We bought the tire from Sam's club Kansas City Missouri,7 months ago with 90.0000 miles warranty, after balancing the tire couple times with them, finally 2 of the tires got bad and they asked me to replace, so said please replace them which I have a warranty, I used a tire like 30.0000 mile but the warranty was supposed to cover 90.0000 miles but they said they have no warranty anymore. So I... Read more

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  • Dec 14
  • Service Centers and Customer Services
  • Tallahassee, Florida
  • Tire Service
  • 19
  • REVIEW RATING 4/5

I had a flat tire because a nail strike into it. I visit the tire service because I just bought new tire from SAMs club three and half years ago. A work tell me it about take 20 minutes. But when I came back, they tell me i need new one because the tire side worned out, it doesn't safe to drive,they refuse to repare it. My tires changed new from them less than four years and the miles on them... Read more

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  • Dec 13
  • Supermarkets and Malls
  • Jackson, Michigan
  • Sams Club Credit Card
  • 20
  • REVIEW RATING 4/5

The worst customer service ever. I lost my credit card on Nov 30th, 2014. I called to file a complaint and asked if there were any transactions made after I lost it. The CSR said that it can't be visible for next 24 hours and that he has blocked the card so now no one will be able to use it. I asked him if I should wait to pay the bills. He said yes. Pay it after you get a confirmation from us.... Read more

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  • Dec 05
  • Supermarkets and Malls
  • Tomball, Texas
  • Payment Method
  • 19
  • REVIEW RATING 4/5

Card temporarily mis located, called to find out balance and help with verifying a purchase. Told that the purchase would be made first and new card issued after purchase. Cancelled card, told could not make purchase until receipt of new card. Matthew and Lisa were the names given, would not cooperate further. Very rude to be a part of customer service. Did not even begin to try and help or... Read more

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Management at this location is the worse. Neel, the Supervisor, was unprofessional in handling my concerns. I requested to speak to the Store Manager by the name of Carol and she too, made me feel as if what I was saying of the supervisor was inaccurate. If this is the way Sam's employees treat their customers then I prefer to switch my membership to the new BJ's in Coral Springs. Add comment

  • Nov 29
  • Supermarkets and Malls
  • Seattle, Washington
  • Waiting Line
  • 4
  • 4
  • 102
  • REVIEW RATING 5/5

Thank God that there are 2 Costco's with a 10 mile Radius of Sams "SUCKS" Club. There are a few things that I get at Sams that Costco doesn't carry, So after waiting in line for 5 minutes and spending $352.00 at Costco I stopped at Sam's "SUCKS' club. Sam's service just sucks. And off course the front end manager is standing there like a deer staring into Head lights as the 3 checkers are 5+... Read more

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