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SAMS Club

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Sam’s Club was founded in 1983 in Midwest City, Oklahoma. It is a division of Wal-Mart Stores Inc. The company operates its affiliates throughout the United States, and abroad as well, in Brazil, Canada, China, Mexico and Puerto Rico. The company offers business, financial, health care and personal services, among which are auctions, consumer and business credits, pharmacy, and photo center. The company maintains a wide stock of goods ranging from apparel, software, appliances, electronics, furniture, jewelry, outdoor appliances and accessorizes, pet supplies to grocery and food and drinks.

There are three types of Memberships within Sam’s Club – Advantage Membership, Business membership, and Advantage Plus. Please try to contact SAMS Club Customer Service directly prior to posting any complaints on this site.

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SAMS Club Reviews

Anonymous
SAMS Club - Poor customer service

I was in Sam's yesterday to do my shopping. I had placed three cases of bottled water in my cart. When I got to the cashier, I left the water in the cart(as I usually do) and w...

#292127
Jan 26, 2012
22

Anonymous
SAMS Club - Club busy and 3 managers standing back and doing nothing

I was in Sams Club 6518 Bristol, Va. on Saturday Jan 21st and they were swamped to say the least. I seen 3 managers standing behind the cash registers doing nothing... They had no ...

#291029
Jan 22, 2012
40

Anonymous
SAMS Club - Bad member service.

I have been shopping at the fort myers, fl. store for 20 years this past year it has been ran very very badly. NO shopping carts everytime i have been going there in...

#290236
Jan 19, 2012
44

Anonymous
SAMS Club MADE IT RIGHT.thanks P. Lewellen.

Sams Club Springfield Mo. My Hummer was damaged while going thru a Sams Club automatic Carwash. I was treated very kind and was assured by management that it would be taken care of...

#290220
Jan 19, 2012
48

Anonymous
SAMS Club - Ordered jewelry for Christmas STILL DID NOT GET IT by promised date

I will most likely not be renewing my Sam's Club Advantage . I have placed a Jewelry Order in December and have had nothing but problems with this order . I called many times...

#289995
Jan 18, 2012
41

Semper F...
SAMS Club - SAM'S CLUB double charged for same item

SAM'S CLUB double charges for one item, it then took standing in the no-customer service line 20 minutes to get a credit back to my card. This makes about a dozen times this ha...

#289948
Jan 18, 2012
44

Anonymous
SAMS Club - Poor Customer Service

On Dec 24 we ordered a trampoline on line for delivery. Two days later received two Fed Ex tracking numbers for two pks weighing 280 lbs and they were scheduled for delivery the 2...

#286822
Jan 06, 2012
114

MMLML
SAMS Club - Sam's Club poor membership care

I had a really really upsetting experience at the store Sam’s Club – store # 0629 – on 1850 E. Woodmen Rd. Colorado Springs CO 80902, this Dec 30th 2011. I had a check declin...

#286618
Jan 05, 2012
119

Anonymous
SAMS Club - Sam's Club broken merchandise & customer service woes

Summary: Two separate porcelain Dinnerware sets arrived broken (shattered) due to grossly negligent packaging, i.e. no padding whatsoever, and no markings (eg: "fragile"/ "handle w...

#285857
Jan 02, 2012
123

Anonymous
SAMS Club - Sam's Club sucks

I purchased a Sam's Club membership in November 2010 online. In January 2012 I finally made it to the store to look around and maybe buy something. When I went to get the card...

#285800
Jan 02, 2012
174

Anonymous
SAMS Club - Workers don't understand their own warranty.

I bought an iPod touch a little over a year ago. When I bought it the cashier asked if I wanted to buy an extended warranty plan for it so it will still be covered after Apple warr...

#285777
Jan 02, 2012
136

Anonymous
SAMS Club springfield mo

I have bought two Hp Computers from Sams Club. Both Hp Computers were and still are junk.This hp i have is dead. The Mother Board is two months new and this computer will no...

#285438
Dec 31, 2011
153

Anonymous
SAMS Club.Com is a nightmare

I ordered a bed from samsclub.com and then had to reorder it because the first shipment was "lost in space". I didn't get the reordered bed either. After over 20 calls to cust....

#284988
Dec 29, 2011
117

Tickedof...
SAMS Club

I bought a TV from sam's club for my son for Christmas it didn't work. I took it back, bought one that cost a lot more it didn't work. took it back it didn't work. I called Sam's i...

#284867
Dec 29, 2011
127

Anonymous
SAMS Club - Sam's Club 6225

No answer when you call Sam's Club # 6225. Phone # 787 380-7872. It is no fun to be unable to drive. I depend on the phone to find out if a particular product is on stock, or n...

#284522
Dec 28, 2011
111

Melinda ...
SAMS Club - Poor Customer Service

I had purchased a TV from Sam's in September - it was to be a Christmas gift for my son. On Christmas morning - we plugged the TV in - it didn't work. We changed plugs - ...

#284475
Dec 28, 2011
125

DELAROSA...
SAMS Club LOCATED IN ELMSFORD,NY

On Wednesday 12/21-2011 at around 5pm I made a visit to my local Sam's Club to make a quick purchase. Well being that I had a " Business Plus membership" I wanted to use the pl...

#283309
Dec 22, 2011
131

Disgrunt...
SAMS Club - Always check your membership!

It was about 2 months ago when i had cut off my sams membership because i couldn't afford to have the membership! well when i got my credit card statement not only did it still...

#282331
Dec 18, 2011
165

Lizpal
Rude Manager at SAMS Club, Fridley, MN

I recently bought a whipped topping cake from Sams Club, Fridley,MN which costed me about $14. I took it somebody's house and people where throwing the cake away. I tasted i...

#281258
Dec 13, 2011
233

Anonymous
SAMS Club - HEARING AIDS-SAME OBSERVATIONS-SAME PRACTICES-SAME PROBLEMS-SAME SOLUTIONS-SAME RECOMMENDATIONS-NOW

I ran into a long-time Client at Sam's Club in Fountain Valley,California, a couple of weeks ago, and I of course notices that he had new hearing aids. He never seemed to be in...

#280891
Dec 12, 2011
169

Charlieann
SAMS Club - Had to assist me with a purchase

Sams club Metairie LA club manager David shaw. Associate in jewelry dept. Associate # 1544 was rude, didn't want to be bothered. Had serious attitude, stranger next to me left...

#280799
Dec 11, 2011
146

GoingtoC...
SAMS Club - Overcharged at Sam's Club Augusta, GA

Just got home from Sam's Club in Augusta, GA and noticed I was overcharged on Doral Cigarettes by almost $3 a carton. I called and asked the price and was given the price...

#280281
Dec 09, 2011
167

Anonymous
SAMS Club - ANOTHER PISSED OFF "SAM'S CLUB AKA GE MONEYBANK FINANCE CUSTOMER...

I am NEVER late paying bills - and I refuse to do ANY ONLINE BANKING even though it seems that every credit agency EXPECTS every American to own a computer and pay "ONLINE"!I...

#279169
Dec 04, 2011
239

Anonymous
SAMS Club - EMPLOYEE HURTFUL GOSSIP

I was shopping with my oldest son at the Sam's club in north scottsdale. My son has been employed for 13 years with sams and has a stellar work record. As i come out of one of ...

#279011
Dec 03, 2011
281

SamPissed
SAMS Club - Retailers, Beware of Purchasing Cigarettes at Sam's Club

I have been customer at Sam's Club over 10 years for my retail shop, cartons of cigarette for resale are regularly part of the purchase. This morning, I got the wrong cigarett...

#279008
Dec 03, 2011
259

Wguthrie
SAMS Club - Check out delays

I was in the Sams store on Covington Pike in Memphis at about noon today. After i finished shopping and started to the check out line, i couldn't believe the number of people...

#277831
Nov 28, 2011
187

Maxiedog...
SAMS Club - Given me the round around!!!

Friday, November 25, 2011Sam's ClubMember Service2101 S.E. Simple Savings DriveBentonville, AR 72716-0745Telephone: 888-746-7726

#277222
Nov 25, 2011
195

Eyemd523
SAMS Club - Sam's club abusive to customers

In 04/11, Sam's Club credit card charged $150.00 for music extended warranty I never purchased. I don't check regularly my statements because they are available from ano...

#275142
Nov 15, 2011
202

Anonymous
SAMS Club - Sams DiscoverCard is the worse our FireDepartment History.

Your discover card division is the worse in our Fire Department history. We called in a fraud to your Discover Card Fraud division and told them about a fraud charge,they told us t...

#275024
Nov 14, 2011
202

Anonymous
I purchased a set of four tires from SAMS Club they where 80,000 mile tires after 40,000 miles they

Purchased a set of goodyear comfort tread tires from sams club they had a 80,000 mile tread wear warrenty after 40,000 miles they where down to the wear bars. the tire dept.mgr.agr...

#273698
Nov 08, 2011
284
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