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  • Customers like
    • Produce3
    • Prices3
    • Often can find deal2
  • Customers don't like
    • Rude help8
    • Customer service is horrible7
    • Terrible service4

  • May 20
  • Food Stores
  • Vernon, New York
  • Staff
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

Erie blvd Syracuse ,NY. I have been shopping here for 10 years. The customer is the worst here. Last week I was in hurry and needed few items. I picked up items and rushed toward check out, there was no one in line and two cashiers were talking to each other( which is normal here), they both didn't bother to look at me for at least 60 seconds. Without saying anything I picked up my stuff and... Read more

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  • May 17
  • Supermarkets and Malls
  • Freehold Township, New Jersey
  • Credit Card Payment
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

Complaint: Sam's Club, Freehold. NJ After being Members since 1998, we were today told by Sams Club in Freehold NJ, to abandon two full carts of merchandize to the value of about $500. They have a problem to accept our Credit and Debit cards from three different Banks – 3 cards that have been used weekly at Sams Club in the past, and all 3 cards with positive balances and no issues. The... Read more

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Went to use my credit card and the lady was nastythe machine wouldnt take my credit card it did my sisters the same way my card was good and the lady was nasty i told her to get a maneger she didnt do it i didnt want to argue with the lady so i left the store they were very nasty to me and i shop there all the time please contact me some one please Add comment

  • May 12
  • Other
  • Montgomery, Alabama
  • Poor Service
  • 2
  • 2
  • 40
  • REVIEW RATING 4/5

Prostitutes are those who purchased a membership from Sam's Club too, and have gotten screwed same as the thousands before me. Switch & Bait is supposed to be "illegal" in the US, but if your owned by Walmart it's OK. It should not be the consumer's fault when any item is misplaced, the customer should only pay what is marked, not what their associates say later at check-out. Walmart and... Read more

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  • May 12
  • Supermarkets and Malls
  • Warrensburg, Missouri
  • Membership
  • 2
  • 2
  • 28
  • REVIEW RATING 4/5

Sams Club member for 10 years then after I got a new card they came up with a scenario that I had a bad check and told which store was reporting this information. I checked with the store and they didn't know anything about it. Original store would not honor what the other store was telling them and the manager would not honor my check. I told him to shove his membership and threw the card in... Read more

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  • May 11
  • Auctions and Internet Stores
  • San Francisco, California
  • Membership
  • 22
  • REVIEW RATING 4/5

Love Sam's Club Auctions but oh dear god do not attempt to update your information!! I recently moved and had forgotten to update my billing info. Most sites will notify you before allowing you to move to the next screen that there is a problem or at the very least send you an email telling you there was an issue... Not Sam's Club. A week passed with no notice to me that there was "customer... Read more

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  • May 08
  • Supermarkets and Malls
  • Greenwood, Missouri
  • Eyeglasses
  • 2
  • 2
  • 30
  • REVIEW RATING 4/5

I was at the Joplin Mo. Sam's club location and I approached the optical center, where I proceeded to stand by while two associates assisted one woman. After a few minutes of not even being acknowledged, I decided to just come back when they weren't so "busy" assistanting one customer. After I had done a bit of shopping I returned to find the two workers engaged in conversation with one another... Read more

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  • May 03
  • Food Stores
  • Houston, Texas
  • Mango
  • 1
  • 1
  • 66
  • REVIEW RATING 4/5

We were going to buy mangos at the Webster Sam's club. The cashier removed 2 mangos from our box and I asked why. She stated that there should only be 12 mangos and we had 14 so that's stealing. We asked for the supervisor and the produce manager weighed the box with the 14 mangos and it was 5 lb. ( Mangos do come in different sizes). I noticed a discard cart with lots of groups of 2 mangos. It... Read more

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Sams Club #6327 treats their employees terrible. So if their employees are rude management is ultimately to blame. This is one of the worst managed places I have ever seen. Store manager needs to step back and re evalute himself and those in other management positions. Add comment

  • Apr 29
  • Food Stores
  • Fishers, Indiana
  • Store Atmosphere
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

There were 8 to 10 bottles of vodka on a markdown shelf, marked $12.01. It rang up as $26. The up front manager called back to the store manager, Andy Gilliam, who I had was working in the alcohol area. He said it was $26. I walked back to show him where it was and it was still on the markdown shelf but he had removed the magnetic price tag and told me they would never price that at $12.01!... Read more

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