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It's simple: I ordered a mattress, they said it had shipped and would be delivered soon, it never arrived. I've called customer service at least 10 times. I've spoken with at least three different supervisors, Ruby, Chrystal, and Jessica. They all have different stories every time I call, they never call back, and after nearly a month they haven't done ANYTHING to resolve my problem. All they do is tell me they are going to call the supplier or that they are going to e-mail the supplier. Chrystal even told me once that she had talked to... Read more ›
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