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2.2 Based on 196 reviews
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  • Customers like
    • Prices 8
    • Produce 3
    • Reasonable price 3
  • Customers don't like
    • Customer service 15
    • Customer service is horrible 11
    • Rude help 9

I took a prescription to the Aiken Sam's Pharmacy for a 100 grams of medical cream. In return I got a 60 gram refill. I was never informed the quantity would be less than the prescription. Previously, I had gotten the same 100 grams from CVS for the same price. I had no knowledge of the 60 grams at the point of purchase. I went back later for an explanation to why, I didn't receive the full doses. The pharmacist said it didn't come in that size.... Read more

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We ordered 2 full sets of outdoor furniture, to the tune of approx $4000.00, they shipped 1 full set and the other set was broken and missing items. I called to get the situation resolved and it appeared that they were happy to assist. However... after waiting an additional 2 weeks for the replacement items to be received, I called and they stated the the replacement order had been cancelled. Now, in order for them to correct their mistake,... Read more

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I won a bid for TV. The shipping was the problem. I purchased the item on July4. EDT was July 9. The TV went from TX to FL back to TX and then to CA. The delivery date changed to the 11th then 13th. It did not make it within 5-7 bus days. Then FedEx changed the tracking number to reflect July 14. When I called for delivery refund FedEx said it was SAMs Club's discretion to refund. I contacted SAMs.com and received a reply it was delivered on... Read more

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I bought two optima red top batteries at the sams club in San Marcos Texas. After two months one of them is bulging, no big deal i'll take it back and sams will take care of it. WRONG they seem to think its fine that an AGM battery is bulging after 2 months of use and refused to replace it cause the voltage is within spec. The best part is the manager's "have a nice day" as i left. I'm contacting optima hopefully they will make it right. Sams... Read more

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Ordered a tv and a $45.00 membership. 1 hr later they e-mailed no tv but no membership cancellation. Took 4 hrs to finally get through to get my money back.with all kinds of hassles. Don't waste your time on this ***-club. They keep switching the phone over to different agents that disconnect you or get the wrong department.i called the atty generals office in Massachussets to give them the story of the ***.said they will look into and get back... Read more

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I went into a Sam's club in Owings Mills Maryland on Friday July 8 2016 .my wife handed the RX to the pharmacist and he said 30 minutes. after he saw her with me it was 1:03 pm he decided it was no hurry. then he decided it was more important to go to lunch at 1:30 than to fill my RX as I was in horrible pain with 2 broken ribs. at that point it would be another 45 minutes as a minimum and I could not wait. now that I am complaining they seem... Read more

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Sams club in Merrillville. after trusting a known worker in the photo department to finish putting pictures from my phone on discs..msybe 10, i would stop by snd if they were busy id forget. well this went on and i do admit to my part for not picking up my order, NOT ONCE DID I GET A CALL TELLING ME THEY WOULD BE THROWN OUT!! now my mom is terminally ill and im getting pics together and not only did they not care, my call to the store manager... Read more

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Your employee name Ben is harassing other workers that are not employed by Sam's Club, but they work inside of Sam's store for other companies. He works in the meat department and is pressuring workers to sell stuff and making comments to get it done fast, as if you are a slave or a machine. Action is required as soon as possible regarding this issue. Your company doesn't tolerate this type of behavior by their workers towards others and as a... Read more

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I have been feeding both of my dogs this brand for more than a couple of years now and I have been happy with this food until several days ago. Lola, the girl, started getting diarrhea half way through the bag of food. It seems that this batch wasn't made right or something, but it is affecting both of my dogs. At first I thought my niece and nephew were feeding them human food, so I didn't think much of it and now the boy started puking and... Read more

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I bought a moderately expensive necklace for my wife for our anniversary. She was very happy with it and put it on. One hour later she had to take it off because even though it was suppose to be pure Sterling Silver, it had something in it that gave her a rash. So first lesson learned, do buy jewelry at Sam's Club because it's made with inferior materials and it can damage your skin. So two days later, I went to return it. I had the bag, the... Read more

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