2.4
  • Produce3 votes
  • Prices3 votes
  • Often can find deal2 votes
  • Customer service is horrible4 votes
  • Rude help4 votes
  • Terrible service2 votes
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  • 15 hours ago
  • Supermarkets and Malls
  • Grand Junction, Colorado
  • Staff
  • REVIEW RATING 4/5

I keep seeing the cashiers trying their best to get their numbers, but it never seems to be enough. One girl got told to get a plus and I watched her try again and again to get at least one plus. But to no avail. I saw the green vested person go and speak with her and watched the cashier go and get mad and saying that she was trying, but the green vested woman said 'don't get mad at me do... Read more

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To *** with them. I'm quitting and going to Costco Add comment

  • 1 day ago
  • Credit Cards
  • Atlanta, Georgia
  • Credit Card Acccount
  • 2
  • REVIEW RATING 4/5

I have a credit card with Sam Club. The customer service is awful. I had a old acct. A that was closed many yrs ago in another State. It was a bankruptcy acct. Open a yr ago in my address here. They lowered my credit line never got notice of this. Called and the service I got sickened me they actually told me they sent me notice to the address that was closed yrs ago in a different state. And had... Read more

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  • Mar 24
  • Customer Service
  • Las Vegas, Nevada
  • Staff
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

I reported the entrance door greeter Linda to management 3/15/15 because she is not professional and likes to argue with customers. My husband and I decided to get a membership and Linda rudely asked my husband loudly "Where do you think you going? My husband was only going to get a basket to put my daughter in and head over to the membership location. I reported her to the manager and he was... Read more

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  • Mar 23
  • Supermarkets and Malls
  • Redmond, Washington
  • Life Insurance
  • 9
  • REVIEW RATING 4/5

Why do alot of these comments say these people don't work. I owned 2 houses and not fixer uppers cars, jewelry my husband had a great job that paid great money no worries my husband got sick and we lost everything. he can't work but social security thinks they know more than the doctors and have kept denying our case, I work and have very hard hours can't leave him by himself while he's awake I... Read more

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  • Mar 22
  • Supermarkets and Malls
  • Plano, Texas
  • Angel Food Cake
  • 7
  • REVIEW RATING 4/5

For several years we bought one cake a week when they were in season. This year they have either changed the provider or the recipe because the Angel Food cake does not compare to the outstanding quality of the product from previous years. We will not be buying any more cakes. For several years we bought one cake a week when they were in season. This year they have either changed the provider... Read more

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  • Mar 19
  • Supermarkets and Malls
  • Lawrenceville, Georgia
  • Software
  • 1
  • 1
  • 134
  • REVIEW RATING 5/5

After waiting for manager or someone to unlock cage to get software already paid for for 1 hour At SAMs club Tuscaloosa Al All the while my mother was waiting a woman of 63 years and polite to a fault this costumer service person kept waiting on black customers ahead of her making white customers wait After hour I finally went to see problem and this person didn't want to call manager to get... Read more

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  • Mar 11
  • Supermarkets and Malls
  • Killeen, Texas
  • Membership
  • 2
  • 2
  • 49
  • REVIEW RATING 4/5

I am shredding my card after a year of keeping track the savings was not a savings at all very disappointed . Was sold with all the hype about save save save here was just a total lose I spent over $1000 more this year in groceries alone . I have noticed HEB is also lower on what I buy that will be my new store .Good-luck to all you future Sam clubbers will get my gas Murphy gas and HEB also... Read more

Was this review helpful? 0 3

I will not ever step foot back into a Sam's Club store again because it was years being having a card and now what they do is junky will never ever use them again Add comment

  • Mar 10
  • Supermarkets and Malls
  • Butler, Georgia
  • Handicap Carts
  • 2
  • 2
  • 41
  • REVIEW RATING 4/5

I did talk to a manager at Sam’s Club about offering electric handicap carts that are nearly discharged, to customers, after I had two carts go completely dead on me inside the store during my last visit requiring me to change to a third cart that had enough power for me to finish shopping and get me back to the truck outside.. When a cart goes dead, I call the customer service desk usig3 my... Read more

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