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2.2 Based on 183 reviews
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  • Customers like
    • Prices 6
    • Produce 3
    • Reasonable price 3
  • Customers don't like
    • Customer service 13
    • Customer service is horrible 11
    • Rude help 9

I purchased a bedroom set from online on 5/9 and just happened to look and it(2 weeks later) was on sale and I do not even have the set yet. The difference is $300.00, not small change. I asked about getting credit. They said and as other have said in posts, they only do up to 7 days. Wow that is amazing. You think their policy would be like their sister store Walmart and at least have 30 days and keep their customers happy. They said I... Read more

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I am a VIP Customer and the store # 4109 has the worse COS there. The customer service is bad, they talk to you any kind of way they use profanity with the cart pushers. I have never seen this type of behavior from workers the customers pay there check. The corporate has to do something about this. I am really upset because this SAMS is located in a prominent area and the workers are not professional. I would like to see something done because... Read more

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I have been a customer at Sams Club for a few years and lately they are getting progressively worse and worse. The way they treat their employees is horrible. Particularly a Crystal Nitti who is so mean she has made the employees cry sometimes. She has been a tyrant, discriminating against employees, making them compromise their ethics to do things they don't want to do. It would be nice if something could be done about it but for me I will... Read more

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Shortly after this review was filed on May 20th around 12:00 noon and various other complaints filed online the claims agent, Rafael Velazquez, CMI a company Sam’s Club hires to handle damage claims for their corporation called me at 12:55 pm to report his findings. Here is how that went. After viewing a video from the store…a video he refused to show me…WalMart Property, he found no negligence in the way the tires were installed. And then... Read more

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Sams Club - Tire Installation Went Horribly Wrong at Sam's Club resulted in complete brake loss!
1 of 4

It's been over a month since this happened to us and not one person at with the Sam’s Club local store or corporate offices has reached out to help. On Sunday April 17th we had all 4 tires installed on my SUV at the Sam’s Club in Temple, Texas. On Sat morning April 23rd shortly after I on I 35 Texas Temple, Texas heading north in very, very fast busy highway traffic I lost my brakes - NO BRAKES - it was a horrifying experience. This has never... Read more

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New to this town we had to find a new eye doctor. I heard a lot of good comments about Dr Pham from other people. My husband was squinting a lot and it was time for a new exam. We went to Dr Pham in sams club in Metairie,LA. It was one of the most thorough eye exams he has ever received and he's worn glasses all his life. He hates going to Doctors appt. However he had a very pleasant experience and dr Pham was very professional and friendly.... Read more

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Ordered a canon camera that could be used for snapshots and recording also, research cameras for lightweight and ease of operation. I should mention that we are an older couple that saved our money for a trip to London that leaves in two days. Sams sends a camera today that is twice the weight and over 150 dollars cheaper than we ordered. Talked to Sams and they will take back but will take at least 5 to 7 days to credit my card. I guess Best... Read more

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I'm a very upset customer right now. I found a promotion which allowed me to get a sam's club membership for 45 dollars and include a 25 dollar gift card and even upgrade to plus membership. Sound pretty amazing. So I sign up at my local sam's club or at least I try to. The manager there refuse to acknowledge the promo. I had to fight for him to honor it for about an hour. They finally do but aren't doing it using the correct system so I worry... Read more

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I really like the oranges that Sams Club is selling. Thought I should mention it here. They are large and juicy. I enjoy them very much. I went to Costco recently and looked at their oranges. They were smaller and more expensive. Costco usually has better quality fruits, but this time Sams Club is ahead of them. I shall buy more oranges at Sams Club while they have them. But I must say that the bananas at Costco are usually better. Costcos's... Read more

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If there's a worse run company in the country, we dare not ever shop there..If there's dumber, more apathetic employees, heaven forbid, don't let them anywhere near us. So *** ***, that they can't figure out how to keep their chickens up and running between the lunch hours of 12 noon and 1:30 Duh ! Always No chickens..*** bastards don't care either. Bathroom stinks like cows *** in there. Managers are lardasses sitting in their *** little office... Read more

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