SAMS Club Complaints and Reviews

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SAMS Club
Main address: Member Services 72716 Bentonville AR
1-888-746-7726, , https://www.samsclub.com/shopping/navigate.do?dest=61
  • 638+32 mobile complaints
  • $87.7K claimed losses
  • $131 average
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  • Oct 17
  • Supermarkets and Malls
  • Food Purchase
  • 2
  • 2
  • 34

ADD 5 more real dollars and a person could get strawb cheese cake from the cheese cake fact. . at least my son did for his 21st bday 5 yrs ago. . I can no longer hit any clock, 6 yrs ago I made $60K/year, Boye I miss the patients, crazy staff, and money. .but now soc service says my 9 yo and I get $100/mth too much so we cant get snap, so I go to dollar tree or FL and get the $1 meals, actually... Read more

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  • Oct 14
  • Flowers / Florist
  • Stanford, Kentucky
  • Wedding Flowers Delivery
  • 19

Almost the same here placed an order on the 1st of July they took the money out of the bank saying I would get them the 11th the 7th they sent an email saying they can't fill my order witch was roses for my wedding so I have 5 days to get flowers somewhere else then on the 13th guess what I got the day after the wedding the roses then they want to send me a bill trying to get me to pay for... Read more

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  • Oct 13
  • Supermarkets and Malls
  • Mattress Return
  • 1
  • 1
  • 1

I bought a mattress from Sams Club that did not meet my requirements. I have been trying to return it for three months! I call and they give me a claim number and say someone will call me. No-one ever does. I slept on the couch half of my pregnancy. Read more

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I won a bid on a tv and waited a week and no delivery. I got an email from them and they said they no longer have this item,,,how can they put something up for bid that is not available....Not a happy shopper.!!!!!!!!!!!! Add comment

     

  • Oct 09
  • Supermarkets and Malls
  • Visa Card Denial
  • 1
  • 1
  • 41

Moved to S C in June and decided to join Sam's club instead of BJ's that I had been a member of for 10 years or more. When they refused to take my Visa card I left in disgust. I then when to BJ''s and rejoined. I intend to try and get my membership refunded since they have failed to live up to their part of the deal. When I joined they took my Visa card to pay for the membership. This makes them... Read more

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  • Oct 07
  • Supermarkets and Malls
  • Trenton, New Jersey
  • Online Order Placing
  • 25

on Saturday October 4 2014, I placed an click & pull order on line withSam's Club at 1:33 p.m. on Sunday October 5th I called to see if my order was readyand I was told by a staff member of Sam that click and pull its not done on the weekends. on October 6, I called Sam again and I was told if I did not receive email then the order was not pulled. today is October 7 and I have not received an... Read more

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100% FULL      

  • Oct 07
  • Furniture and Decor
  • Memory Foam Mattress
  • 35
SAMS Club - Customer disservice
1 of 3

On Sept 19th, 2014 midday, I placed an order for a Serta Roma Premium Memory Foam Mattress -King. As is still on the page, the delivery time is estimated at 10-12 business day. Later that day, I received a phone call from Home Direct USA (3rd party delivery agent) saying that they received notification of the order for delivery, that I should expect a call in 2-3 business days from the delivery... Read more

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Purchased a $375 prescription - only to find it was the wrong one. They refused to take it back. Pharmacist had no people skills. Hello Costco, goodbye forever Sam's clunk. Add comment

     

  • Oct 02
  • Customer Service
  • Hattiesburg, Mississippi
  • Poor Delivery Service
  • 4
  • 4
  • 46

My wife takes care of a lady that is in a wheelchair she was at the hattiesburg ms store. she was trying to push a wheelchair and a buggy out of the store no one ask if they could help. The local T.V. lady was leaving the store at the same time with hardly anything in he buggy. people working there pushed her buggy to her car unloaded it for her then took it back to the storm. it's not about... Read more

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  • Oct 01
  • Food Stores
  • Other Product
  • 1
  • 1
  • 53

Maybe it is none of anyones business. People need to stop being so judgemental and recognize the mess this country is in and allow some people their dignity. Allowing a child to have a big beautiful cake n her birthday is AWESOME!!! That mom will have to work hard to make food last for the month and truely you dont know ***!!! I hear other ignorat people comment on food stamp recipiants having... Read more

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