2.4
  • Prices3 votes
  • Produce3 votes
  • Often can find deal2 votes
  • Customer service is horrible6 votes
  • Rude help6 votes
  • Terrible service4 votes
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  • 2 days ago
  • Food Stores
  • Minooka, Illinois
  • Birthday Cake
  • 14
  • REVIEW RATING 4/5

I ordered a cake for my sons 7th birthday party. I ordered the cake a week in advance. Came to pick up the cake and I noticed the label said buttercream frosting instead of whipped topping. I asked one of the employees working in the bakery. She told me that I will have to wait another 30 minutes due to the fact the employee that makes the cake was on lunch. I said OK I will wait. I went to... Read more

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  • Apr 15
  • Supermarkets and Malls
  • Elmsford, New York
  • Staff
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I fortunately have never experienced reverse racism until this past Sunday when at the Sams Club in Elmsford, NY. Erica treated me with utter disrespect, degrading attitude, and made sure that I felt humiliated. If I wasn't a white woman, there is no way she would have created such a horrible experience for me. She is a monster and a bully and selectively decided what I was going to be... Read more

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  • Apr 14
  • Service Centers and Customer Services
  • Ontario, California
  • Tires
  • 10
  • REVIEW RATING 4/5

This is at Sam's club Ontario, CA. I went there for the unrepairable damaged tire due to road hazard and the other two tires which have low tread according to one of the technicians who recommended to change them since the last visit for tire rotation at every 6000 miles. So, I had plan to change them all four with new tires this time because they have $70 discount for 4 new tires purchase. Then,... Read more

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  • Apr 11
  • Employees and Ex-employees
  • Bennettsville, South Carolina
  • Food Samples
  • 22
  • REVIEW RATING 3/5

I WORK FOR A COMPANY WHO GIVES SAMPLES OF FOOD TO CUSTOMERS . WE ARE NOT THERE TO POLICE YOUR CHILD. THIS MEANS IF WE GIVE YOUR CHILD A FOOD AND THEY HAVE AN ALLERGIC REACTION WHO IS RESPONSIBLE THE EVENT SPECIALIST OR THE PARENT. OUR POLICY IS TO LET THE PARENT PUT THE SAMPLE IN THEIR CHILD'S HAND. THERE HAVE BEEN SITUATION THE PARENT DOESN'T EVEN KNOW WHAT THE PRODUCT IS. THEY WON'T TAKE... Read more

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  • Apr 10
  • Supermarkets and Malls
  • Papillion, Nebraska
  • Membership Upgrade
  • 25
  • REVIEW RATING 4/5

If you only have a "regular" membership $45. the employees continue to harass you every time you check out to upgrade to "PLUS" membership for an extra $55. so then your total membership is $100 / year. They have a dollar or two off the specials for those with "PLUS" memberships ONLY throughout the store each week. I don't want to be bothered every time I come in the store to purchase something.... Read more

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  • Apr 03
  • Service Centers and Customer Services
  • Munith, Michigan
  • Tire
  • 24
  • REVIEW RATING 4/5

I purchased tires for my vehicle and was told that the mounting was on a first come first serve basis. I went to store to @ 10 am when they opened to have mounted. The store was without power, I know that was not their fault, however, they called me to let me know the power was back on and I went back and was told a 3 hour wait because is the first come first serve. I explained that I was there... Read more

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  • Apr 03
  • Food Stores
  • Lawrenceville, Georgia
  • Milk
  • 30
  • REVIEW RATING 3/5

After a recent visit to Sam's Club in Woodbrige VA on 4/3/14 and spending over $200 and getting to the car my wife realized she forgot milk. When my wife went inside to get milk I decided to pull under the awning after a few minutes far from the door since it was raining and to be considerate to other customers. Then, an African American employee walked from the store and told me to move the car... Read more

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  • Apr 01
  • Supermarkets and Malls
  • North Port, Florida
  • Cell Phone
  • 24
  • REVIEW RATING 4/5

I went into my local Sam's Club, STORE #6445, where I attempted to purchase a cell phone from one of the two sales employees. I have had issues with the unprofessionalism of one of the employees in the past. Well low an behold I was left with no option but to attempt to do business with the same employee again. He was rude, arrogant, argumentative, and incompetent to say the least. He would not... Read more

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  • Mar 29
  • Supermarkets and Malls
  • Yuma, Arizona
  • Payment Policy
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

Went to sams club. Had over 600.00 dollars of pecans in my cart and they said they dont accept visa, isnt sams club owned by wal mart who accepts almost any kind of payment? And then they said that i would have to get cash out of the atm for an additional 2 dollars. I think its a bit ridiculous that you have to pay, to pay. Plus membership is automatically billed to you if its expired, i... Read more

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  • Mar 27
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Little Rock, Arkansas
  • Linksys Wireless Router
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

I purchased a Linksys wireless router and upon opening the shrink wrap packaging I noticed it appeared used. Called Linksys and the warranty for the unit's serial number had been expired for 8 months. Drove 70 miles back to nearest Sam's to return it and requested compensation for mileage since they sold me used merchandise as new. Manager showed little concern that I had to make a 140 mile... Read more

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