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  • Customers like
    • Prices 6
    • Produce 3
    • Reasonable price 3
  • Customers don't like
    • Customer service is horrible 11
    • Customer service 10
    • Rude help 9

Ordered a cake a week in advance for pick up at 12. Recieve call at 1130 that it won't be ready until 1:30 and ask if that ia ok. I explain no that is not ok. I can pick up no later than 1:00. They are rude say ok and then when i get there at 1:00 cake is not ready and wait until 1:20! Top it all off they are still rude as if i have done something wrong. Add comment

Over the last several years, I have bought two bags of Members Mark Simply Right dog food, which weighed 44 pounds each at a price of $34.98. Today, I noticed that all of the 3 varieties are still priced at $34.98 for each bag, but, THE BAGS ARE NOW 35 POUNDS! DEPENDING ON HOW YOU CALCULATE IT, "THEY" EITHER SAVED $9 OR $11 PER BAG. PURE PROFIT FOR PURE CORPORATE THIEVES! I GUESS EVEN AFTER... Read more

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The incident happened the Friday before the snow storm on 01/22. After I waited on line and paid for my items I was asked for my receipt and I declined. I explained to the security guard it was my right to decline. I further explained that the membership policy simply states that upon leaving, my receipt will be requested to insure that the customer wasn't overcharged. He cursed and threatened me... Read more

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I have bought adult Simply Right XL underwear for a long time. I bought a package of 2 packs of 30 and they were all mess up. They did not peel apart at the top. I tried to get someone to listen to me at your Prescott Valley, AZ store but they said I needed to bring them back. I was unable to bring them back as I live some distance from the store and we needed to used all we had. It was a... Read more

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Because a clerk neglected to look on the lower section of the cart the item there was not rung up, unbeknownst to me since I assumed they knew what they were doing. Upon leaving the checker noted that I had not paid for the item and acted as if I was attempting to steal something. The people behind me were very aware of this since the checker was quite demonstrative. This was embarassing to me... Read more

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I was in the store recently purchasing a 24pack of alcohol. I pulled up to the register and before I could even place my items down, I was id'd. I showed her my id proving I was of age yet she refused to sell me the alcohol, because the employee believed I was not my age because of my childlike face, but you could simply do the math and see my age was the legal drinking age of 21. She still told... Read more

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My relationship with Sam's has been very poor.I was in an RV accident and they could not find my policy for the police. They said Provressive policies were in another data base she had no access too though she saw the payment.I got a ticket. Recently I cancelled my near worthless high deductible extended warranty that excluded nearly everthing that was likely to fail Instead of cancelling it... Read more

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I recently bought something very simple, a bottle of juice. I never had any problems with something like juice, but this time I did. It has been doing this for a while now. About 3 times. I could not get it open! I asked my dad to open it and it wouldn't budge! He had to eventually resort to using a pair of heavy duty pliers and still nothing! I've wasted about $5 I could use for something else.... Read more

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I went to the Restaurant part in Sams here is Roanoke, Va and the cashier was wearing gloves so I paid her cash and so did the person in front of me. She then turned around and started fixing hotdogs with the same gloves she just took my money with and even picked up a piece of pizza. Then went back to the cash register and collected more money still in the se gloves. Nasty I couldn't even eat,... Read more

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I am not going to renew my business membership. I went to the TV. Department to buy 60-65" TV. Except I got so frustrated Because all the TV were in Spanish. and not one person around to help. I went to Mc Donalds Spanish speakers then to a pawn shop Spanish speakers and then this at Sams. This is not right! I'm being chased out of my own Country. And this I have to put in 80 words to be able to... Read more

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