Sams Club Complaints and Reviews

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Sams Club
Main address: Member Services 72716 Bentonville AR
1-888-746-7726, , https://www.samsclub.com/shopping/navigate.do?dest=61
  • 646+35 mobile complaints
  • $98.2K claimed losses
  • $144 average
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  • 2 days ago
  • Furniture and Decor
  • Gift Card
  • 8

Purchased a Serta Mattress from Samsclub.com. There was a $300 Sam's Club gift card promised 30 days after delivery of product. It has now been 6 weeks. When I called Sam's Club's toll free number, I was told that it is actually Serta that issues the gift card (for Sam's Club)& was directed to a website, which appears to be useless. In the Sam's Club online ad, it did not say the gift card... Read more

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Stopped using it when the dogs refused to eat it after using for couple if years. something changed in it and it wasnt for the good. Add comment

     

  • Oct 27
  • Food Stores
  • Lantana, Florida
  • Return Policy
  • 1
  • 1
  • 31

I am a reseller of soda and snacks and forced to shop at Sams club because there is no other competitor. I spent about $600 a week at Sam's Club. I order online and pick up the product at the store. Every week its a problem. I picked up my order on October 20th and they gave me two boxes of Doritos with an expiration date of November 4th. Sams has stuck me with product that has short... Read more

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Brought in a valid coupon from them for free 30 day trial membership. Expires Oct 26. Went there that day and was told I was 10th person that day and there was a typo and should have read Oct 25. It was very foolish and bad business to not honor their error..or at least give me a one day pass. I was prepared to spend approx $800..new TV and mattress. Their loss..I will not join now Add comment

     

  • Oct 24
  • Service Centers and Customer Services
  • Northlake, Illinois
  • Unprovided Gas Receipt
  • 33

monday I went to Sams Club in Northlake Illinois to pump gas on my way home from work at approximately 4 o'clock. Press the receipt button on the pump no receipt came out. Intended on duty came over opened up the pump pulled out some paper and it had an old $12 transaction that had to be prior to mine and a bunch of wrinkled up paper inside. I needed the receipt obviously for financial records. I... Read more

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  • Oct 24
  • Customer Service
  • Newcastle, Wyoming
  • Rude Service
  • 1
  • 1
  • 33

I am am so upset with Sam's Club that I think I will cancel my membership of 25 years. I was shopping yesterday and two of the aisles were closed. One had no one doing anything at all in the aisle and there were at least 5 people in the other aisle doing nothing but talking while their machine ran. I asked one of the help when the aisles would open. She replied "Never" this is a warehouse!"... Read more

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I will not shop at sam's club again becaue managers are stupit and do not know how to treat their employees right; therefore, i going to tell everybody to do not shop at walmark period. Add comment

     

  • Oct 23
  • Supermarkets and Malls
  • Cicero, Illinois
  • Incident Report
  • 44

I was placing meat ( pack of Pork chops) on the convey belt checking out. When I cut the palm of my hand placing meat on check out belt, initially I thought a scratch, until seconds later it started to bleed. I continue to load my food on belt, until I had to stop and request from cashier napkin, she directed me to paper towel on the next registrar behind me. I continue to stop the bleeding... Read more

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  • Oct 23
  • Food Stores
  • Employee Review
  • 31

I am not on food stamps, work 50 hrs/week, have 2 post graduate degrees and still find myself coming up short and having to make ramen noodle meals a few times a month. Even still, I cannot find fault with the cake for a child. Rich or poor, black or white, all parents want the same thing for their children, to have a wonderful birthday. We don't know this lady's situation. When I worked for... Read more

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  • Oct 23
  • Ex Employees
  • Arvada, Colorado
  • Overworked Employees
  • 28

I work at Sam's Club in CO for a whole $ 8.90 a hour. I work in the Cafe. We are front line for customer service. Well let me tell you, we have a very high volume of customers always! With mainly two many times one person running around on the register making food filling pizza orders keeping food fresh(not letting anything sit to long or run out) filling the take n bake pizza orders from... Read more

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