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Sorry Customer Service Sam's Club
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Apr 25, 2008 SAMS Club complaint |
I recently shopped at the local Sam's Club in Rome, Ga. I got stuck behind a guy who had a problem with his credit card. They called over an assistant manager and still could not get the problem solved. They sent the guy over to customer service and I had been waiting in line for 15 minutes and had never even been acknowledged. I had unloaded 2 hours worth of shopping onto the belt and 2 other registers were open with no customers. All employees just stood there and offered no assistance. I walked out and left everything on the belt. No one even said a word. I called to complain and they put me on hold forever....I will cancel my account.
K.C.
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