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2.2 Based on 215 reviews
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  • Customers like
    • Prices 8
    • Produce 3
    • Reasonable price 3
  • Customers don't like
    • Customer service 15
    • Customer service is horrible 11
    • Rude help 9

I won three auctions in the last four days and received the same responses for all three: "Thank you for your recent purchase at SamsClub.com. Unfortunately, we have discovered the merchandise needed to fulfill your order is currently unavailable and must cancel this order." After the first response, I noticed the very same item was listed on their auction page and thinking that they had corrected their inventory count, I bid on that auction and... Read more

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Okay , DONT APPLY HERE! 1. THIS PLACE SHOWS FAVORITISM IN THE WORST WAY POSSIBLE 2. I FEEL LIKE IM IN HIGH SCHOOL DEALING WITH CSM AND MANAGEMENT. 3. THEY TAKE EXTREME ADVANTAGE OF YOU. I hate it here. I always feel like punching people in the face here, they beg you and beg you , literally harrass you to sell plus memberships and credit cards to people. Then they have us LIE to the customers saying , "Theres no annual fee" when it clearly... Read more

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More than 30 minutes ..still in line for new membership...what a shame

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Sterling VA ...standing for new membership...look at the line and only one rep is helping...what a shame

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Was leaving going out the entry way because just weeks ago I was informed by a Sam's Club employee that now this was ok. I always park close to the entrance. The Older Lady at the Cape Girardeau Sam's Club in a very defiant tone of voice said, "YOU CAN'T GO OUT HERE" I said, "Well, they told me that I could exit here now" she said, "NO THEY DID NOT". I said, "Yes, they did about 4 weeks ago but that Is fine I don't have a problem going out... Read more

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1st off I ride a motorcycle about 90% of the year so I carry a backpack like a women carries a purse. And as a law abiding citizen I'm permitted to carry a concealed weapon. So I won't just let anyone go into my bag. Sam's club has now said they have to inspec my backpack going into and leaving Sam's Club. And after I asked the most obvious question they said no we only check backpacks. As being a long time customer I've bought just a few items... Read more

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Read the fine print before any tire or battery installation at Sam's Club. They will not repair any damage they cause to your vehicle. During a tire installation they broke the power window on my truck. The installer admitted it and they were sorry but that was it. I filed a claim with their corporate "Claims Management, Inc.". All I got for my trouble was a call from some fool out of Wal-mart's Bentonville office explaining it wasn't their... Read more

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Bad service. First time getting membership.

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They had a price sign above a doll for $27but it rand up $40 they would not honor the price

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I won a auction on a RCA 48" 1080pic TV it shipped and I opened the undamaged box to find the TV damaged. I phone Sam's. Was disconnected 4 times, then over a 50 min. Conversation was told they couldnt replace the item, and I had to box up, print out a return label, bring it to fed ex to ship back. Upon receipt they will return my money within three days. I explained that i wanted to speak to a supervisor, to be told there wasnt one available. I... Read more

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