Submit ›
or
2.2 Based on 253 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Prices 8
    • Produce 3
    • Reasonable price 3
  • Customers don't like
    • Customer service 17
    • Customer service is horrible 11
    • Rude help 10

I bought gift cards to Outback Steak House cause I was running out of time for Christmas and they said they could get them to my son who lives in another state in time for Christmas . He got them and the other gift cards I sent . When he took his girlfriend to dinner at Outback he gave them his giftcards and there was no credit on them ! They already ate and had to pay with her credit card for this meal , he is a college student and 20 , they... Read more

Was this review helpful? 1 0

Beware bidding on auction items! I won a bid on a dog car hammock for the backseat of my car. $20.00 bid. I am being charged $21.96 for SHIPPING!! This is not a heavy item. I will not be bidding again on a Sam's auction. I called and was told I only had an hour to cancel it. Now I must wait until it arrives and then ship it back. Not happy, Sam's Club.

Add comment

have been buying chicken breast from Sam's Club for years...current batch was tough, texture chewy, quality unacceptable....Live 35 miles away on an island making return costly......bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad... Read more

Was this review helpful? 0 0

AMEN! This Sam's Club is rude to their members, we jokingly call it the Nazi Sam's Club because of how you are treated to just get in the door or get out the door. They demand your card at the door, making you rummage through your stuff and then you have to put your card back and then you have to dig it back out again when you have to use it when you check out and then you walk a couple of feet and have to wait again to have your receipt checked... Read more

Was this review helpful? 1 2

Purchased revella gazebo from Sam's club online and it was missing mosquito netting, 4 short screens, and the big canopy cover. Tried to contact by phone and number is no longer in use. Sam's club tried to contact Sunfun ind. and both contact numbers they had were no longer in service either. Not a happy camper at this moment.

Add comment

Horrible Customer Service Still have not received this order. Going on a month. Multiple calls to Sams Club Customer Service and MXD shipping company. Extremely dissatisfied. The item shipped to the local MXD. Now it is sitting in their warehouse for 2 weeks as they are understaffed. Sams Customer Service says "nothing we can do". Appalling. No satisfaction and limited responses from Sams Club and MXD. Had I known that this would be the result... Read more

Was this review helpful? 0 0

On November 14 2016 I ordered a new dining room set for my home, was told it would not be in my home by thanksgiving, but was assured I would have it by December 07 2016, on December 7th a MDX representative (sams club delivery company) said the table and chairs were damaged and had to be returned, Sams club assured me the replacement would be in my home by December 20th 2016, on December 22nd 2016 I was told the replacement was damaged and had... Read more

Was this review helpful? 0 0

I went to Sam's club Macon ga.to get pizza they were out of three meat pizza. So I asked for supreme. Purcased 17:25hr. About 8:00pm or so my daughter complained of feeling sick. I called an ambulance because I didn't know what was wrong. The ambulance transported her to Navicient heath. Where the hospital diagnosed food poison. At our home was a site to see her that sick gagging then up chuck every bit of supreme pizza. I took lots of proof it... Read more

Was this review helpful? 0 0

Purchased 27 Vanilla MasterCard Gift Cards through an online order on Sam's Club. Received 22 of the 27, 5 were missing. The Packing slip only said 22. Tracked my order on Sam's Club and it said the entire 27 order was delivered, yet we only received 1 package of the 22. Contacted Sam's Club 88-746- 7726 phone number regarding the missing gift cards and was transferred to a supervisor by the name of Elliott Baker. Mr. Elliott said he would look... Read more

Was this review helpful? 0 0

We placed the order with Sams Club on November 25th 2016. We received two emails from Sam's Club both stating that the bed would be delivered by December 19, 2016. The second email stated that the bed and box springs were shipped and to "Click on" a button to track the shipment. (One would think when spending over $700.00 on something, a store the size of Sams Club would be able to handle it!) My first tip off that there was a problem was when I... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Sams Club.
Filing a new complaint about
×