In 9/2010 I purchased 2 of the Ashford rockers/recliners from Sam's Club in south Bend, Indiana. On 1 of them the foot recling mechanism is now bend, I weigh 200 lbs. The whole right side of the chair is loose. I have tighten all the scres & bolts & it says tight for a couple of weeks & then gets loose once again. My husband lost the receipt. I am totally displeased with this product!! What can I do? My husband's recliner is fine but mine is continually loose. He weights 235 lbs. Please let me know asap.