Sams Club
Reviews and Complaints
I did an online order and they cancelled it and never took the charge off
User's recommendation: Please make sure your receipt shows the merchandise that you have. If not, you had better call them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAn order that was cancelled and I received no notification
Preferred solution: Do not shop at sams club again..
User's recommendation: If you can buy it somewhere else please do..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Port Huron Charter Township, MichiganSoliciting in store
- Available products
- Soliciting first when u walk thru the door
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery of online order
Preferred solution: Deliver product or service ordered
Poor customer service
Preferred solution: Let the company propose a solution
User's recommendation: Probably better off with Costco membership
Received some laundry just received detergent just now and it's all leaking out of the box
- Frozen food
- Discounts
- Convenient
Preferred solution: Let the company propose a solution
Sams club
We need resolve
- Great store
- Service at the store has a lot to work on
My email attached to wrong account
Mandatory Masks
Preferred solution: Unmasked Hours
Cannot connect
Preferred solution: Full refund
Female Pharmacist
Preferred solution: Let the company propose a solution
Return an item website is a nightmare could not complete an return
Terrible Follow up to a complaint
Preferred solution: I would really like to know what really transpired, and not be given some swept under the rug excuse.
User's recommendation: iate of Sam's Club do not waste your time. With millions of Members management could care less of what one members complaint was. As a single member we are pretty much insignificant.
Online order went to an old address instead of shipping address PO Box.
My order has NOT been resolved
Allows you to put in the shipping address to a post office box and when you dont receive your item then FedEx says they dont deliver to PO Boxes and its not their problem. And contacting customer service is no help. They are very rude. Put you on hold for a long time.
Then instead of helping you they hang up. When you call back you got to start all over with your issue because its a different representative. They do that to hope you just stop calling and count it as a loss. This is *** Im a single mom struggling and I need my order without having to pay for it twice.
Laundry detergent and dish detergent. $28 has turned into $46.
- Until this issue happened
- Low prices if you receive your items
- Store manager attitude
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use a P.O. Box or expect good experience nice people for your representative to help you. They are rude and will hang up on you.
Where is my package
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Please do this! I don't wear masks but I want to shop in your store!