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bought tires at the Maplewood location in St Louis MO

had them installed first time in my life I went to a place that sells and installs tires that the customer had to loosen the lug nuts because the tire tech could not

what type of tire and battery shop does not have the proper tools to remove lug nuts????

The tech wanted us to take the care to Kelly tires or Dobbs to have them loosen the lug nuts for him If I did that then I would of been driving my car with loose lug nuts

That is not safe I could of lost my tires

not a happy customer

Reason of review: tire shop not equipment for the job.

Preferred solution: Let the company propose a solution.

Location: Town And Country, Missouri

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Machele Imf

This experience should indicate to you the one place you should never, ever purchase tires from. Remember, Sam's Club is a part of Walmart, a company not known for good customer service.

Given the apparent lack of ability by the Sam's Club employee, I sure wouldn't trust the tires to be properly balanced and mounted on the rims anyway. Best to buy from a real tire place.

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