State: California City: San Diego Product: Sams Club Gift Card Clear all filters (1 of 2 reviews match)
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Directv - SCAMMERS

1.5
Details
My story is I went to the Hickory, NC location back in July, there I encountered a salesperson who stated he was in partnership with Direct TV and Sam's Club. We decided to join in and one of the incentives was a $200 gift card from Sam's club./ The first installation did not go as planned because AT&T was dishonest about the internet speed and what type was available. Well it's now August and I saw the same promotion but this time with a $300 gift card from Sam's Club. I called Direct TV back and told them I wanted to go ahead and sign up and I wanted to to do it through my Sam's club membership. Of course they said ok. The installation was done on 8/13 or 8/15. I can't remember which and at that time I called to ask about the gift card. I was transferred to someone who said in 4 weeks I would get a link from them to claim the card. Well i am sure you know by now that did not happen and lo and behold when I called DIRECT TV back there was no notes nothing regarding the SAM'S gift card. These people were actually in the store @ SAM'S CLUB and now DIRECT TV's reps have NO notes, the notes always seem to disappear. I called them again on Sunday and again I was told that the rewards center would help. I was not satisfied with the service I got so I called back the same day Sunday October 8, and this time the notes from the earlier call was again not there. This is obviously a scam and we now have to honor an agreement while DIRECT TV does not. The last time I called I tried to get the names and id numbers, the last agent flat out refused to give it to me nor was a manager available and additionally they could not give me a number or address to the corporate offices. Their website is a joke and it's almost impossible to file a complaint so I filed one with the FCC
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Author
Location
San Diego, California
Product
Sams Club Gift Card
Cons
  • Notes always seem to disappear
  • Deceptive scam regarding gift cards
  • Shady contract practices
Reason of review
does not fulfill promises. I was promised a gift card when I called i was told they would be in touch in 4 weeks regarding the gift card
Loss
$300
Preferred solution
I only want what i was promised for signing up which was a $300 Sam's Club gift card. I was also offered a $100 AT&T Visa card for all the issues I had with the first installation
Review #1113593 is a subjective opinion of poster.