Not resolved

Waited in line for 10 minutes while cashier was doing her sales pitch to get 30$ off an order...sure,fine,but the customer had card trouble ,then the cashier had a problem ,just a lot of bunk to push off on to others waiting to check out. The young man over seeing this came and brought her vocure and still more waiting....i told him sams club shouldnt do their sales pitch while others are in line.

He got mouthy and said its not a sales pitch...lady had card trouble. ,well.bull to that,,i was in line behind her for ten minutes,he was there 30 seconds!!!!! I have bee.

A customer for many years but Costco and Giant Eagle are looking better every week....Incident,Aug. 12.

Product or Service Mentioned: Sams Club Checkout Facility.

Reason of review: Poor customer service.

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Sales pitches are required each cashier must meet their quotas or get fired. Supervisor actually urges you to sell and will or should help with the people waiting in line but most times wont.

to Anonymous #1545529

So your complaint is with Senior Management or with their Corporate Headquarters. So the best thing to do is to send Sam's Club a letter detailing your complaint. That information is found on the internet.


Rather dumb to try a sales pitch while customers are waiting in line but remember, you are dealing with a Walmart company---the best and brightest is a term unknown to them. Just shop elsewhere. Why would you pay them to shop there, anyway?

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