I went to sams kirkwood store at 1pm this afternoon 10248 Big Bend rd.
Kirkwood MO. phone 314.965.7076. I shopped to get what I needed, it took me 10 minutes. However it took 33 minutes to check out! Only 3 cashiers in this big store with customers at least 8 deep waiting to check out. What is wrong with this picture? I asked the manager why this is. He said, " the other 3 cashiers went to lunch". Very unprofessionally managed facility! Not the first time this has happened in this store. Also only one person checking the purchase you made as you leave the store. This line was 7 people deep!Don't expect to keep me as you put it "a valued customer!"
James J Rimkus
cell # 314.780.2878
Product or Service Mentioned: Sams Club Manager.