I ordered a refrigerator from Sam's Club online Dec 2nd with estimated delivery between Dec 11th and Dec 19th. We needed the refrig by Christmas Day for hosting our traditional family breakfast, so the outside date of the 19th seemed safe. On the 19th I hadn't heard...Read more
- Good value
I didn't like
- Customer service
Sam's club will charge sales tax on US flags if you don't inform them that US flags are exempt from tax. You have to go through management to get them to honor the law and remove the tax on your purchase. They are probably collecting thousands of dollars illegally by...Read more
Worst experience ever, ordered my husband a fire wood pizza oven for Christmas and was shipped on 12/12/17 from Dallas to Austin TX a three hour drive. I received notice it was supposed to be delivered on 12/20 and I would get a call from the MXD warehouse to schedule...Read more
Sams Club - Profits more important than quality
Sams club has recently replaced planters nuts with an inferior product from argentina. The product is of inferior quality but cost the same. How many pennys did sams club pocket on this decision. How many u.s. Workers are now unemployed? Sams club has no shame.
Sams Club - Putrid fish
I recently purchased "fresh" ?? Salmon for $27 and when I got home and opened it, the smell was undescribably putrid. It would turn your stomach. I did take it back and they did give me my money back but to try to sell this OLD ROTTEN fish is down right neglegant. I would recomend buying fresh fish or even meat at Sam's Club.
Sams Club - Terrible service
Called local store and toll free number several times to cancel membership was n hold for a long time and promises never kept was told will cancel Terrible service over phone and in club. Not helpful at all treat you like crap I am glad I am saying buy forever have been shopping there for 15 years .
Sams Club - Manager bad
On Monday, ask for help, the manager of the sams service station, 7:30 in the morning, there was no one, the help was to serve gasoline, the man was annoyed by my lack of language, he did not seem like a manager. I felt very bad, put gas 4 times a week in my company's vehicle, also private vehicles, Walmart is a great company, but people how you are, make it look very bad.
As a father of a 4 people household, I shop at Sams club just about every other week. They have everything we need at affordable prices. The reason for this review is twice now I have encountered a the same Sams club employee in Secaucus, NJ by the name of Julia who...Read more
I ordered a TV November 25 2017 the trucking company finally got the order on December the 6th (First strike why did it take 2 weeks to process an order) Trucking company picked up my TV from a Sam's warehouse December 8th and until now December 29th I still have not...Read more
I didn't like
- Sams has offered no solution to this problem
Ordered couch 11-23-17 with promised delivery of 12-15-17. Contacted MXD freight company via email on 12-16-17 when not received. No response. Called MXD freight on 12-18-17. On hold for 20+ minutes and selected option to leave message to which they promised a call...Read more
This complaint is about the same employee on two separate occasions. First, I went to the club to ask about car service. In the middle of my sentence STEVEN (older gentleman) cut me off and said, 'TIRES AND BATTERIES ONLY'. I said, can I ask you a few questions..he cut...Read more
I didn't like
- Way i was treated
Store Manager "Arnold" is bad for economics. When a customer wants to purchase a prepared food product from the refrigerated section, customer will not be able to use the self check out lanes. The label printer in that department needs replacing. The scanner will not...Read more
Sams Staff at their worst behavior towards customer. Today(12/16/2017) I went to this store around 8:45 PM located at 5101 S Pecos Rd, Las Vegas, NV. We had a family membership card and at check out their system showed that card as lost/stolen.. weird. We went to...Read more
I didn't like
- Staff behaviour
Resolved: Sams Club - BEWARE of Samsclub that do not care about members.
BEWARE!!! I'M SO FRUSTRATED THAT I GAVE IN INTO REJOINING SAMSCLUB AFTER SOME YEARS, LURED WITH "DEAL" FOR A TV. AFTER 17 DAYS, NO MONEY, NO TV NO REPLACEMENT, NO REGARDS TO CUSTOMER!!!HOURS SPENT ON THE PHONE. Dec 14th Update Samsclub is trying to wash their hands and...Read more
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