The incident happened the Friday before the snow storm on 01/22. After I waited on line and paid for my items I was asked for my receipt and I declined.
I explained to the security guard it was my right to decline. I further explained that the membership policy simply states that upon leaving, my receipt will be requested to insure that the customer wasn't overcharged. He cursed and threatened me all the way to my vehicle and while I loaded my vehicle. calling me ***, *** and telling me to Go *** Myself.
I am sure this incident is on camera and I demand to know what will be done. He told me my membership is revoked. If that is the case, when will I receive my refund. This was in the Elmsford location.
I sent in complaints and haven't been contacted yet. It is over a week now.
Product or Service Mentioned: Sams Club Membership.
Reason of review: Poor customer service.
Preferred solution: Replace disgraceful employee.