Recently I purchased a set of 4 tires at Sams tire center. The purchase of tires comes with free tire rotation which is a huge joke.
SAMs does not take appointments, work is done by first come basis. I have made 3 attempts at different times, from morning to an 1 1/2 before closing and each time, it will be an 2 1/2 hour wait. This is absolutely ridiculous. I can't find anytime throughout the day that the tire center can rotate the tires I purchased.
I have ask them when is the best time to bring the car in, their reply, their always busy.
I will never buy tires at SAMs again. I will be transferring my card over to Costco.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Sams Club Cons: Tire center.