Contact Sams Club Customer Service
Sams Club Phone Numbers and Emails
Toll-Free Number:
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(888) 746-7726Member Services
Customer Service:
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(800) 964-1917Sam's Club Personal Credit
Business Customer Service:
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(800) 203-5764Sam's Club Business Credit
Discounts/ Rewards/ Cashback:
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(866) 220-0254Sam's Club Consumer Mastercard
Sams Club Emails:
Sams Club Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sams Club Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sams Club is 8887467726. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 100% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Sams Club may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sams Club Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sams Club is 8887467726. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 100% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Sams Club may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Sams Club mainly because of cards, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sams Club is privacy@samsclub.com. 53% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Sams Club Website:
Sams Club Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 7:00am - 11:00pm (CST)
Sunday: 10:00am - 8:00pm (CST)
How Good is Sams Club's Customer Service?
Summary of Sams Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sams Club?
Cards Question:
- “Lost card”
- “Card renewal”
- “Waiting card”
Payments and Charges Question:
- “Charge”
- “My Sam’s Club Credit card is not working.”
- “Dispute on receipt”
Shipping and Delivery Question:
- “I didn't get a link to reset my password”
- “Did not receive an order”
- “Tracking pack”
Request for Information Question:
- “Trying to place an order”
- “Question about order”
- “Place an order”
Product/ Service Question:
- “About food picked up today”
- “Estoy llamando porque hice una compra en linea y me mandaron un producto equivocado y quiero saber que paso gracias y espero su llamada”
- “Product issue”
Account Question:
- “Membership issues”
- “Membership information update”
- “Online Login”
Activation/ Cancellation Question:
- “Cancel membership”
- “Renew”
- “Canceled membership”
Return/ Replace Question:
- “Change my email”
- “Return credit”
- “I need to change my address.”
Staff Question:
- “Cumter services”
- “Problem with service for tires”
- “Customerservice”
Refund Question:
- “Refund money”
- “I checked myself out . I scanned a box of coffee.twice. Is there anyway I can get my money back on the extra box I scanned.”
- “Refund issues”
Website/ Application Question:
- “I do apply atthe Sams club.done all of an Assessment test..just wanted to follow-up. My application status”
- “Application status”
- “Application móvil”
Employment Question:
- “Job application”
- “Need w-2”
- “Payroll”
Other Question:
- “Called my store closest to me 200 rings then I hung up”
- “Necesito ayuda”
- “Menber”
Compare Sams Club Customer Service To
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