Sams Club Contact Information

Toll-Free Number:

  • (888) 746-7726
  • (888) 746-7726
  • (888) 781-5763

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Currently you can call only US numbers.

Headquarters Address:

Sam's Club
Member Services 608 S.W. Eighth St.
Bentonville, Arkansas 72716
United States

Other Info:


Call Center Hours of Operation:
Mon-Sat 7 AM-11 PM CST
Sunday 10 AM-8 PM CST

Social Networks:

Summary of Sams Club Customer Service Calls

101 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
04:27 AVG CALL DURATION
21% ISSUES RESOLVED

Customers Contact Sams Club to Ask about:

Payments and Charges:

  • “Complaint on a store manager in Billings Montana”
  • “Pay bill”
  • “Billing”

Activation/ Cancellation:

  • “Cancel membership”
  • “Renewal rebate”
  • “Cancel online order”

Cards:

  • “Code red card”
  • “Register a gift card”

Staff:

  • “Unhappy with service”

Return/ Replace:

  • “Clarify details of a replacement item”

Product/ Service:

  • “Ordered a two piece sectional couch on-line and have been told there is nothing in the system regarding the order - yet my credit card has been charged 1300 + dollars for the product!!”

Shipping and Delivery:

  • “Undelivered items”

Request for Information:

  • “Notify about amazing customer service”

Other:

  • “Product info”
  • “Product complaint”
  • “Deep freezer quit working”

Sams Club Rating Stats

2.4 out of 5 stars
based on 456 reviews
See all 1400 reviews reviews

Rating stats

  1. 144 reviews
  2. 106 reviews
  3. 114 reviews
  4. 65 reviews
  5. 27 reviews

Rating trend

About Sams Club

Top 5 Sams Club Services

Membership, Manager, Customer Care, Delivery Service, Deal

Top 5 Sams Club Products

Warranty, Website, Dog Food, Installation, Credit Card

Top 5 Likes about Sams Club

Prices, Convenience, Varity of items, Some products are cheap, Reasonable price

Top 5 Dislikes about Sams Club

Customer service, Rude help, Incompitent employees, Crappy customer service, Staff

Top 5 Related Companies

Walmart, Great Value, Marketside, Hayneedle, Members Mark

Summary

Sam’s West, Inc. running a business under the brand of Sam’s Club is a large chain of membership-only retail warehouse clubs. All clubs are wholly owned and operated by Walmart. Sam’s Club was founded in April 1983. Its headquarters is based in Bentonville, Arkansas, United States. Sam’s Club offers a broad range of products under the following categories: Office, Pharmacy, Home and Appliances, Household Essentials, Furniture, and many more. Featured brands include Daily Chef and Member’s Mark. The company accepts returns for a full refund. Shipping and delivery charges are covered by consumers. Non-returnable items include contact lenses, adult beverages, hearing aids, tobacco products, and prescriptions.

Sams Club reviews and complaints

Sams Club is ranked 31 out of 459 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISA

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Sams Club Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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