Contact Sams Club Customer Service

Very kind and knowledgeable and handled my concerns without delay.

Issue was the local Sam's in Savannah with tries, it took me 4 times calling to speak to the right person after speaking to Van in customer services he resolved the issue.
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I have always had good service but through no fault of local store corporate made changes without clarification to department head which resulted in a long delay in getting my contacts. If service tales more than 2 to 3 days I will get contacts elsewhere

She was great

A vertu ride young man didn't want to sell me a swing set we talked to manager and he asked him why they couldn't sell me the swing set and he told him they were expecting 12 were coming in he didn't tell him it was a different model number he later sold that swing set to a man when he had just told me a few days later that he couldn't sell me the swing because it was missing one slide but a young man told me it was in the back they hadn't put it up because I t was to big and wouldn't fit. TO MAKE IT CLEAR THE MANAGER WAS VERY NICE AND HELPFUL, BUT ON THE OTHER HAND THAT OTHER YOUNG MAN WAS RUDE LIKE SUPER RUDE webber he saw it was me he would just be like ours you again and I kept telling him I Emmy to know if the swing sets have come in because I had promised my grandkids I would get them a set, because the one we had blew over with the strong winds we had and They loved playing on the swing set every afternoon . If you need any information from me or questions please feel free to call 915-204-**** they has told me someone would call me. I'll be waiting for the call. Thank you in advance

They are sending me a replacement. It won’t be here until Monday? Meanwhile I have to get rid of 15 lbs of large dog bones. They were supposed to send me a $10.00 gift card for the inconvenience. I never got an email for the reimbursement.