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Contact Sams Club Customer Service

How to Reach a Person at Sams Club

Verified Contact Information

Toll-Free Number:

  • 1-888-746-7726
    Member Services
Call customer service
Send Message

Customer Service:

  • 1-800-964-1917
    Sam's Club Personal Credit

Business Customer Service:

  • 1-800-203-5764
    Sam's Club Business Credit

Discounts/ Rewards/ Cashback:

  • 1-866-220-0254
    Sam's Club Consumer Mastercard
  • 1-844-335-5919
    Sam's Club World Mastercard

Media:

  • 1-800-331-0085

Sams Club Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
Affiliates
Sales/ Reservations
Bulk/Volume Purchases in Club

Sams Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Sams Club Phone Number
1 (888) 746-7726
Average Hold Time
00:04:36
Average Calls duration
5 minutes
Most Popular Sams Club Email Address
privacy@samsclub.com
Sams Club Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sams Club?

Most Popular Number:

(888) 746-7726
Member Services
Total calls: 6 964 Issues resolved: 318 Last call: Apr 10, 2026

Sam’s Club customer service working hours are Monday through Saturday from 7 am to 11 pm CST, and on Sundays it is available from 10 am to 8 am CST. You can reach the Sam’s Club customer service via email or the Sam’s Club customer service contact number, which is 1-888-746-7726.

The Sam's Club customer service phone number is 1-888-746-7726. The Sam's Club customer service is available during their working hours, which are typically from 7 am to 11 pm CST, from Monday to Saturday. And, on Sundays, customer service is available from 10 am to 8 am CST.

You can use the Sam’s Club customer service number, which is 1-888-746-7726, in order to speak with a customer service representative. The customer service representatives are ready to help you with any questions or concerns you may have. Alternatively, you can directly write to the Sam’s Club at their mailing address, 4265 Diplomacy Drive, Columbus, OH 43228, United States.

PissedConsumer Club

Contact Information

Sams Club Website:

Sams Club Help Center:

Corporate Office Address:

Sam's West, Inc.
2101 SE Simple Savings Dr,
Bentonville, Arkansas 72712
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 7:00am - 11:00pm (CST)

Sunday: 10:00am - 8:00pm (CST)

More contact details

Summary of Sams Club Customer Service Calls

8.3K TOTAL
CALLS
04:58 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sams Club?

Cards Question:

  • “C my card member ship number”
  • “How they got my card number for my renewal”
  • “The U Card do same take the card”

Payments and Charges Question:

  • “Payment”
  • “Credit card issue”
  • “Auto charged on a cancelled membership”

Shipping and Delivery Question:

  • “Cannot get the app to work”
  • “Delivery problems”
  • “Delivery denied though I get deliveries often”

Request for Information Question:

  • “Looking for item”
  • “Question about order”
  • “Very very helpful”

Product/ Service Question:

  • “Received a recent order for an outdoor storage box. After we put it together we noticed the top cover on one corner was broken. After examining the box it was clearly damaged by FedEx. Since we already put it together I would like 50% refunded to cre”
  • “Need a quote for auto insurance”
  • “Damaged item that is half put together”

Account Question:

  • “Membership”
  • “Need membership number”
  • “Cant get into account”

Activation/ Cancellation Question:

  • “Cancel membership and have back my renuwer”
  • “Cancel membership”
  • “Renew card price”

Return/ Replace Question:

  • “Order incorrect”
  • “Need to change order status”
  • “Changes too acct”

Staff Question:

  • “Cumter services”
  • “Problem with service for tires”
  • “Customerservice”

Refund Question:

  • “Refund status”
  • “Refund”
  • “Refund money”

Website/ Application Question:

  • “Order.. website not working”
  • “App is telling me I need to verify my info”
  • “I do apply atthe Sams club.done all of an Assessment test..just wanted to follow-up. My application status”

Employment Question:

  • “Job application”
  • “Need w-2”
  • “Payroll”

Other Question:

  • “Problemas con compras en línea”
  • “Duda relacionada con compra”
  • “Can't place online order”

Compare Sams Club Customer Service To

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