Sams club refuses to change shipping address on an item i ordered. They picked the address to send my item with out
I saw the email and they still will not change the address even though the item has not shipped. i have five cards for sams in my business but I am moving everything to Costco.
Sams Club believes they are smarter than their patrons. I would recomed them except they on consider their needs and do not care about their members. I talked to agents and supervisors but they were smug in their attitude toward me.
I have been with Sams over 20 years.
Goodby to Sams. Hello Costco's.
Reason of review: Poor customer service.
Monetary Loss: $225.
Preferred solution: Moving from Sams to Costco. Not interested in being talked down to..