We went to Sams in Des Moines the other day and bought over $200.00 worth of merchandise. When we checked out the clerk said our card was declined.
We asked him to check it again as there were no charges on it. Declined again. We wanted to then put it on visa credit card until we could straighten this out, and they would not take that.
The longer we stood there the more embarassed we were as the line behind us grew. This made us look like we were dirt in their eyes.We paid cash and went to the customer service department to see what the problem was.
They said we had been cancelled due to inactivity and we could apply for a new credit line. We have been members for many years, but I am not sure we will be again when our membership runs out.
Product or Service Mentioned: Sams Club Membership.