Please do not purchase tires from Sam's Club. I had a flat tire and my husband put on the spare tire.
I paid $546.00 for a set of tires. When he went to pickup my truck the spare was still on and the new tire in the rear of the truck. They refused to *** the spare saying it was against their policy. My husband came home and in the pouring rain put on the new tire.
I called to complain. I was transferred 4 times. I spoke to the manager and he promised he would make it right but has never bothered to call me back. I do not understand why they would have such a policy.
I will never buy tires from them again. I tell everyone that I can not to purchase tires from their company. I will say on their behalf that it is my fault I did not demand better service.
Sincerely, Angela B. Jacobs, Goldboro, NC
Product or Service Mentioned: Sams Club Manager.