State: Florida City: Ocala Clear all filters (4 of 1566 reviews match)
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I was going thru the lone the cashier ask if I wanted an upgrade , I stated not at this time. She said I should cause I would have a 45.00 credit that can use in December. And the upgrade was 25.00 and when I used the credit I will get back 20.00 not costing anything,...
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1 comment
h.kitchener
#1388738

Indeed, I expect they do get rewarded in some fashion for convincing customers to "upgrade." That would be typical. They may even have a quota of some sort the employee has to or is expected to meet.

Yes, cancel your membership when you can. Why anyone would pay to shop at a store has always intrigued me.

Review
#1127629 Review #1127629 is a subjective opinion of poster.
Cons
  • Misleading ads
Reason of review
Deliberately mislead
Preferred solution
Let the company propose a solution

Sams Club in Ocala, Florida - Sam's Club Santa Fe -Rosita

Encountered rude person at Sam's Club in Santa Fe, New Mexico on 4/14/12. I never have felt the need to complain as I generally consider myself an easygoing person. Very RUDE individual . Noticeably thick accent has the nerve to yell me and ask if I know how to read! Keep in mind that I had my two year old daughter. Deplorable, demeaning and belittling person. I have never been treated so badly and I pay to have a membership to shop there ! I hope something is done about this but it seems highly unlikely. What ever happened to customer service?
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2 comments
Anonymous
#466434

Or maybe she had a problem with the way she abused her daughter IHatedumbcustomers, could she also have left her daughter in the car?

Or maybe she suggested you did not know how to read because you were demanding and wanted your way despite the written store policy.

If you are going to write a complaint tell the whole story. Don't leave parts out.

Also what does your two year old have to do with anything. Does having a two year old make you a special treatment who does not deserve to be treated rudely.(assuming this is not another case of no or not giving in to your tantrum equals rude.

Or are you comparing your two year old's behaviour to the managers. Well your throwing a temper tantrum is just as equivilant to your two year old's behaviour.

IHateStupidCustomers
#466426

you left out the part where you caused trouble for the store.

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Review
#312195 Review #312195 is a subjective opinion of poster.
I fill my Jeep up only at Sams. I had to have almost $300.00 worth of repairs done on my Jeep do to bad gas.The work was done at Desert Sun in Roswell,NM. I showed the bill to some manager named Nick and he all but laughed at me and said what do you want me to do about...
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6 comments
georgecole
#667319

I filled up at Sam's Bloomington, Mn. 55420 yesterday.

This morning my car died and wouldn't start again. Got a tow to a shop. He said it was going to be close to $300.00 to get the watered gas cleaned out and new filters put in. I took a jar of water and gas back to Sam's to show the manager.

All I could get from him, Jamie, was a long description about filters in their underground tank. "You must have had water in your car before you filled up here".BS "Maybe somebody snuck into your garage last night and poured a bottle of water into your gas tank".

Sure. I'll see how high I have to go up Sam's ladder before I go to a lawyer.

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#258340 Review #258340 is a subjective opinion of poster.
I purchased a laptop computer from Sams in August of 2009 after comparing warranty policies of Staples, Sams and Costco. I did have a value membership at Sams so this added one additional year to the warranty that I purchased and was told by the associates at 2 stores...
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15 comments
Anonymous
#1173724

What was the name of the Sam's Club electronic Insurance Company? I'm having an issue and I will I'm feeling that it might not get resolved.

They go through a company now call SquareTrade however when I purchased my TV it was through another insurance company called new. I can't find any information on this company and I also paid $59.95 for 2 year plan. They told me I had a one year manufacturer's warranty then my two year plan will kick in after. So that's a total of 3 years and I'm two and a half years in on my plan.

My TV doesn't work and I just want it fixed but they're having me go and try to find this company's contact information. I'm mad

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#221116 Review #221116 is a subjective opinion of poster.

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