State: Florida Product: Sams Club Membership Clear all filters (22 of 244 reviews match)
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3.2
Details
I was going thru the lone the cashier ask if I wanted an upgrade , I stated not at this time. She said I should cause I would have a 45.00 credit that can use in December. And the upgrade was 25.00 and when I used the credit I will get back 20.00 not costing anything,...
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1 comment
h.kitchener
#1388738

Indeed, I expect they do get rewarded in some fashion for convincing customers to "upgrade." That would be typical. They may even have a quota of some sort the employee has to or is expected to meet.

Yes, cancel your membership when you can. Why anyone would pay to shop at a store has always intrigued me.

Review
#1127629 Review #1127629 is a subjective opinion of poster.
Service
Sams Club Membership
Cons
  • Misleading ads
Reason of review
Deliberately mislead
Preferred solution
Let the company propose a solution

Sams Club Membership Review

4.1
Details
Bad service. First time getting membership.
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Review
#916457 Review #916457 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Bad quality
I receive $95 a month SNAP for food. I've worked two and three jobs at a time since I was 18 and paid taxes on every cent, whether the person I did work for reported it or not. I worked full-time until I had cancer surgery and open heart surgery less than two years...
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4 comments
Anonymous
#1116360

You can make all the excuses you want, but the fact remains that you are still on the dole as a result of the choices you made starting early-on in life. It happens.

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Review
#795802 Review #795802 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Problems with payment
2.5
Details

Update by user Feb 14, 2016

Just paid a personal visit to my local Sam's Club store and demanded a refund. They counter offered to renew my membership for a year for free due to the lousy customer service that I had experienced last visit. I accepted their offer, but I am not convinced that...

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Review
#771534 Review #771534 is a subjective opinion of poster.
Service
Sams Club Membership
Cons
  • Crappy customer service
Reason of review
Like never going in Sam's Club again!
Loss
$250
Preferred solution
Refund my membership fee, as I was not allowed to use it to buy products at Sam's Club.
Tags
  • liars
4.3
Details
I have been a member of Sam's Club since they opened day 1 in Orlando, FL and had only a few problems over the 30 years. The employees and their customer service for the most part listened and worked out or fixed the few problems I have ever had to keep me happy. After...
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Review
#751753 Review #751753 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Pricing issue
Loss
$174
Preferred solution
Let the company propose a solution

Sams Club Membership Review

1.0
Details
Management at this location is the worse. Neel, the Supervisor, was unprofessional in handling my concerns. I requested to speak to the Store Manager by the name of Carol and she too, made me feel as if what I was saying of the supervisor was inaccurate. If this is the way Sam's employees treat their customers then I prefer to switch my membership to the new BJ's in Coral Springs.
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Review
#564250 Review #564250 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Poor customer service
1.5
Details

Update by user Nov 28, 2014

Well, we took the triple slow cooker/warmer out of the box on Thanksgiving....THE WRONG COLOR! Unbelievable.

I give up. :-(

Original review posted by user Nov 23, 2014

BEWARE ONLINE SHOPPERS - I shop online 90% of time. Placed an online order at Sam's and instead of shipping had my daughter who lives in Tampa...
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Review
#561295 Review #561295 is a subjective opinion of poster.
Service
Sams Club Membership
Pros
  • Finding a deal every so often
Cons
  • Online purchase experience
Reason of review
Poor customer service
Loss
$45
2.0
Details

Update by user Oct 29, 2014

I decided to call the Sam's Club 25 minutes from my house in West Palm Beach. The manager said it would not be a problem to refund my money and the vendor credits them anyway so its not a big deal. She could not believe how I was treated and said she welcomed my busin...

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2 comments
Anonymous
#1088888

Add less than 5 minutes to your trip and go to Costco.

1873 Lantana Rd, Lantana FL 33462

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Review
#551290 Review #551290 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Poor customer service
Loss
$25
Preferred solution
1) an apology 2). termination of employee 3) a safe and effecient shopping environment 4). a refund

Sams Club Membership Review

Brought in a valid coupon from them for free 30 day trial membership. Expires Oct 26. Went there that day and was told I was 10th person that day and there was a typo and should have read Oct 25. It was very foolish and bad business to not honor their error..or at least give me a one day pass. I was prepared to spend approx $800..new TV and mattress. Their loss..I will not join now
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Review
#550700 Review #550700 is a subjective opinion of poster.
Service
Sams Club Membership

Contact Sams Club Customer Service

Mailing Address:
Sam's Club Support
2101 SE Simple Savings Dr
Bentonville, Arkansas 72712
United States
Phone:
(888) 746-7726
All Sams Club Contacts
Our local Sam's Club occasionally offers days and weekends where the general public can shop without the need for a membership. My wife and I, who have not belonged to Sam's before, decided to take advantage of this opportunity to look for some sundry household items...
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4 comments
Anonymous
#763798

To cheap to buy a SAMs card don't shop there no more or become a member

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Review
#438573 Review #438573 is a subjective opinion of poster.
Service
Sams Club Membership
Loss
$200