I bought gift cards to Outback Steak House cause I was running out of time for Christmas and they said they could get them to my son who lives in another state in time for Christmas . He got them and the other gift cards I sent .
When he took his girlfriend to dinner at Outback he gave them his giftcards and there was no credit on them ! They already ate and had to pay with her credit card for this meal , he is a college student and 20 , they don't have Outback money! I talked to a Sams rep on New Years eve and he filed a complaint for me , never heard from them , called again and emailed 2 times. Finally on 1/9/2017 I talked to someone , they told me it has to go to corporate ?
Actually I have talked or email to several now and I have been asked for pics of the front and back of cards , they want to actativation code , they came activated . They want pics of the packaging and so on , its plain to see they do not believe us . It's 1/17/2017 and this still is not taken care of . I got a email to review my experience and this is what I put ( My OUTBACK Steak house cards had no credits on them , they were a Christmas present and the people I gave them to had to pay cash for their meal .
Reported this to Sam's on New Years Eve day and they have not taken care of this yet!
It is 1/9/2017 ) Sam's email me back and my review was rejected , lol . NEVER , EVER will I buy any kind of cards from them and I will not order from Samsonline cause my store where I live treat us like we are important to them and not liars
Product or Service Mentioned: Outback Steakhouse Gift Card.
Reason of review: Problems with payment.