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I WALKED INTO A SAMS CLUB LOCATED ON CORTEZ AVENUE IN SPRING HILL FLORIDA I WAS APPALLED ON THE CHANGES YOU HAVE MADE FOR YOUR COMPANY WHERE ANYTHING RETURNABLE ISN'T GIVEN THERE CASH BACK BUT A GIFT CERTIFICATE WHICH I HAVE BLOGGED TO MY FRIENDS ABOUT BUYING EXPENSIVE ITEMS ONLY TO GET A GIFT CRD ND NOT THERE MONEY BACK BUT BESIDES THAT RETURNING OF WATER TO PUSH 2 CARTS AROUND THE STORE LUGGING THE EMPTIES WHILE I SHOW SO ME RETURNING 4 BOTTLES OF WATER BY MYSELF I WOUD NEED 3 CARTS TO SHOP CONTINUE TO MAKE CRAZY SITUATIONS YOU WILL LOSE YOUR FAN BASE, AND TO TOP IT ALL OFF HAVING THE DAY MANGR HAVING AN ATTITUDE WHICH I WILL WRITR TO THE MAIN OFFICE BEING DISRESPECTED

Product or Service Mentioned: Sams Club Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1280554

Good grief, OP, must you shout in all caps?