I am extremely disappointed that Sam's Club has discontinued the business member card. It would have been nice to let me know before you stopped it. I didn't know anything about this change until I tried to enter the store before 10 am. This is not what I consider good customer service.
It is not worth it to me to spend the huge difference to pay for a Member Plus card. The ability to get into the store for earlier hours was very compelling to me.
Did you even consider giving us members a chance to give you feedback about the change?
It's time for me to join Costco and drop Sam's Club.
Product or Service Mentioned: Sams Club Membership.
Reason of review: Poor customer service.