State: North Carolina Clear all filters (50 of 1566 reviews match)
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Sams Club - Damage to car, Wilmington, NC

1.0
Details
Sams Club - Damage to car, Wilmington, NC
Took my car to have tires rotated. When I got it home I noticed a deep dent on hood into the metal. I contacted the store manager and filed a report. Nothing ever came of it. They will not return my calls and when I do speak to someone they put me off to someone else. I have 3 cars with tires with them. But will never give them my damn business again.
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Review
#1656461 Review #1656461 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Not taking responsibility to damage to customers property
Reason of review
Poor customer service
Loss
$800
Preferred solution
Let the company propose a solution
1.0
Details
Brought 4 Good Year Tires in about 2 yrs ago. They thumped and knocked from the beginning. One was thumping so bad I couldn't stand it and so I had them rotate them hoping it would stop. It just thumped. The tire had a bulge so they finally replaced it but other tires...
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Review
#1563594 Review #1563594 is a subjective opinion of poster.
Cons
  • Refuse to honor their warranty
Reason of review
Bad quality
Loss
$400
Preferred solution
Just rotate and balance my tires like I ask.. But they refused.
Tags
  • Did Not Honor Guarantee
  • Tires Wear Out Too Soon
CY 2019-02-12 Fact: 1.Terrible Customer Representative Services & Sam’s terrible Voice System (VS). 2.I wanted to close one account as I have a new Account. 3.I wanted another Sam’s Credit for me Lady I Called Sam’s (800-964-1917 to closed one account (1076). Time… At...
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Review
#1470412 Review #1470412 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I have been trying all week to contact your bakery department at your Durham North Carolina location to place an order for a cake for my mother's 80th Birthday, but no one has answered the phone. I was transferred to the customer service desk when I finally get someone...
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2 comments
Anonymous
#1577723

You could have just actually gone to the store in other words it’s your fault for not getting a cake for some old bitty that needs to die already.

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Review
#1373184 Review #1373184 is a subjective opinion of poster.
Cons
  • Rude employees
  • Your staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Getting coaching for a empty rack that had turnovers on it that was for sale july 5th that was sitting at the entrance door like i have something to put on the rack at 5A.M when i go into work.I had time i had to cut on july 6th which i could not finish my breakout. As...
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Review
#1300105 Review #1300105 is a subjective opinion of poster.
Reason of review
Poor customer service
3.5
Details
You going to store and in the cart room there's no cards for you to get no flat carts no regular cards the door graders be sitting there and will not call and ask anybody to get somebody to bring in carts if you ask for a card they'll tell you they don't get cards...
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Review
#1268672 Review #1268672 is a subjective opinion of poster.
Reason of review
Poor customer service
Sun afternoon, we were driving up from Wiggins, Called this store 5 times to make sure they had hit dogs available at the snack bar, or else we would eat before we got to the store, Customer service was so rude, I was transferred each time & no one answered the phone,...
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1 comment
Anonymous
#1302181

Big box stores are not good on the phone. If you want phone help, call a small, local store.

Review
#1020048 Review #1020048 is a subjective opinion of poster.
Reason of review
Poor customer service
5.0
Details
have been buying chicken breast from Sam's Club for years...current batch was tough, texture chewy, quality unacceptable....Live 35 miles away on an island making return costly......bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad...
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3 comments
Anonymous
#1317863

I am having the same problem. Chicken breast texture is off. Seems like the chickens have to be 100 years old to be this tough.

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Review
#987017 Review #987017 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$17
Preferred solution
Let the company propose a solution

Sams Club in Kannapolis, North Carolina - Will not make new custom ear piece.

2.0
Details
Purchased aids 12/2015. Spent over $3000.00 on these supposedly top of the line aids. Also, I have worn aids for over 10 years now and these have been the worst I have ever owned. Had problems from the beginning. Went back to store was told to turn them down. Complained a second time and was told to wait and see how they worked. Went to another center and was told feedback was due to ear infection. After infection healed and I complained of the feedback was told due to weight gain. Basically I have terrible feedback to the point I cannot wear aids but all this is my fault. Never once did anyone say maybe we messed up on the custom ear pieces. My opinion never buy hearing aids at Sam's Club. Never! Never! Never!
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Review
#940545 Review #940545 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3600
Preferred solution
Full refund
Tags
  • Sams Customer Service

Contact Sams Club Customer Service

Mailing Address:
Sam's Club Support
2101 SE Simple Savings Dr
Bentonville, Arkansas 72712
United States
Phone:
(888) 746-7726
All Sams Club Contacts

Latest Question

Sams Club Questions
2.3
Details
We bought a whole set of tires from Sam's Club in Goldsboro, NC. These were installed on my son's car (he was 18 at the time), which is registered to my name. When I bought the tires I SPECIFICALLY asked if my son would be able to bring the car in for tire rotation,...
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1 comment
h.kitchener
#1205281

FYI: even tho you may have bought name brand tires from Walmart/Sam's Club you are really getting tires that are NOT the same as those sold under that brand name at other retailers. Walmart has tires made to their specs, which are lower than the usual and regular name brand tires.

In other words, cheaper-made tires so Walmart can sell them cheaper, of course.

Thus, if you think you are getting a real good deal on name brand tires at Walmart you are mistaken. Pay a few dollars more and get the good tires elsewhere.

Review
#909192 Review #909192 is a subjective opinion of poster.
Cons
  • Did not honor service for tires
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered