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1.6
Poster increased review rating.

Update by user Oct 17, 2020

My order has NOT been resolved

Original review posted by user Oct 17, 2020

Sams Club does not ship to post office boxes. They dont tell you that when you put an order in.

Allows you to put in the shipping address to a post office box and when you dont receive your item then FedEx says they dont deliver to PO Boxes and its not their problem. And contacting customer service is no help. They are very rude. Put you on hold for a long time.

Then instead of helping you they hang up. When you call back you got to start all over with your issue because its a different representative. They do that to hope you just stop calling and count it as a loss. This is *** Im a single mom struggling and I need my order without having to pay for it twice.

Laundry detergent and dish detergent. $28 has turned into $46.

User's recommendation: Don’t use a P.O. Box or expect good experience nice people for your representative to help you. They are rude and will hang up on you.

Monetary Loss: $28.

Preferred solution: Deliver product or service ordered.

Sams Club Pros: Low prices if you receive your items, Until this issue happened.

Sams Club Cons: Store manager attitude.

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