To whom it may concern at Sam's:
I decided to shop at Albany, Georgia Sam's today(Oct. 11th 2009) and was exiting the store around 5pm. I was asked to show my receipt which I politely refused to do. I always refuse to show my receipt as it is my right to do so and have never experienced harassment as a result.. A manager by the name of Dimona (Not sure of the spelling.) was called out and proceeded to harass me in the parking lot as I was loading the vehicle. Dimona insisted that I show her my receipt. The conversation was short and pretty cool headed. However, Dimona did inform me that I should reconsider being a Sam's member if I objected to showing purchase receipts at the exit door. Dimona indicated that I agreed to this policy in my membership agreement.
According to the membership agreement on-line at:
It is thus stated under general policies:
Receipts: To ensure that you are charged correctly for the merchandise you have selected, you will be requested to show your receipt when exiting.
I have no objection to Sam's employees requesting a receipt. However, policy does not indicate that members are required to show any receipts at anytime when exiting the store. Correct me if I am wrong. Language indicating that a member must or shall show receipts upon leaving a store after a purchase cannot be found. Again correct me if I am wrong.
Here is my question: Is Sam's going to continue to harass me regarding my refusal to show a receipt when leaving the store when there is no suspicion of theft? If so, is Sam's ready to fire me as a customer? Is Sam's willing to educate their managers that having the right to ask for a receipt is distinctly different than having the right to see said receipt? I respectfully request an answer to each of these questions.
Do not waste your time expounding on why Sam's desires to see my receipts as the rational is ridiculously laughable insofar as preventing theft....I have heard it all before. Provide any justification for receipt checking and I still maintain the right to not show you my receipt which is my property and not subject to search without my express consent.
Just another customer treated as a criminal ready to give up on Sam's,
Product or Service Mentioned: Sams Club Membership.