AMEN! This Sam's Club is rude to their members, we jokingly call it the Nazi Sam's Club because of how you are treated to just get in the door or get out the door.
They demand your card at the door, making you rummage through your stuff and then you have to put your card back and then you have to dig it back out again when you have to use it when you check out and then you walk a couple of feet and have to wait again to have your receipt checked that you JUST checked out while juggling putting your membership card and credit card away but can't put your receipt away until you are walking out the door (like people can 'steal' items within 10 feet of just having them checked out with employees doing the checking out or standing there watching). They have no concept of the customer PAYING to shop there and not liking to be continually inconvenienced on top of it with attitudes on top of it. They have no clue what a 'customer' really is. They also think that people are *** and will fall for the 'card' being demanded being viewed as though it is truly a super-special thing to pay to shop there.
You can view their stuff online...just don't try to get by the door person!
Personally tired of it. With a Costco in the area you'd think they would wise up.
Product or Service Mentioned: Sams Club Customer Care.
Reason of review: Poor customer service.