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Most Helpful
1990 comments
I don't have a problem with Food Stamps and feel that it can be a good program that benefits a lot of people. However, yesterday, I stood behind 3 women in line at Sam's Club with a cake that was 3 feet x 1 1/2 feet with Hello Kitty decorations. $60...
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MildCarp
#1715974

People have nothing better to do. Focus on your self. Maybe her child has had a difficult year. Maybe the child just went into remission or maybe her father died. Point us you...

Author
Location
Greenville, South Carolina
Review #264209 is a subjective opinion of poster.
0 comments

Sams Club in El Paso, Texas - Truck damaged in tire center

1.8
Details
I need to speak with someone who knows what is goin on with my insurance claim to my damaged truck in your tire center
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Author
Location
El Paso, Texas
Pros
  • Finding a deal every so often
Reason of review
Left without vehicle because tire center damaged my truck.
Loss
$1116
Preferred solution
Pay repairs truck
Review #1591119 is a subjective opinion of poster.
0 comments
Ordered a table and chairs Online (Walker 7-Piece Dinning Set. They came in 2 boxes, table in 1, chairs in the other. Took the chair parts out and put them together. They looked good so cleaned up the mess and disposed of trash. Opened the table box and saw that one...
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Author
Reason of review
Damaged or defective
Preferred solution
Gaave my solution to your rep on the phone...he said it couldn't be done (just exchange the damaged table for another one)
Tags
  • Online Returns
Review #1590039 is a subjective opinion of poster.
0 comments
1.0
Details
2 separate incidents occurred on 7.16.19 and approximately 6.30.19 I was shopping for ribeye steaks in Layton, UT Sams Club. There was a gal who was cooking ribeye steaks and allowing customers to sample the steaks. The price of the steaks was 12.98 per pound on the...
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Author
Location
North Davis, Utah
Pros
  • Location
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Treat people respectful and honor prices
Tags
  • Lack of respect from an employee
Review #1587946 is a subjective opinion of poster.
0 comments
1.0
Details
I ordered some bed room furniture on June 12. I have been told lie after lie. Even told me one of the pieces did not pass inspection so that will be sent directly through Sams club Welp I got my replacement piece and still no furniture Each time i was promised that...
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Author
Reason of review
Poor customer service
Loss
$1700
Preferred solution
Full refund
Review #1584756 is a subjective opinion of poster.
4 comments
Saturday 07/06/19 stopped in at Sams Club and there they was again with their pets in baby stroller. I'm getting so sick and tired of having to shop for my food with dogs and cats. The store was in Evansville IN and I called them to find out their policy about pets in...
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Anonymous
#1713568

Unfortunately they by law really can’t do anything about it, federal law says they can ask if it’s a service and most people will say yes even when it’s not so even if it’s cl...

Author
Review #1579064 is a subjective opinion of poster.
Resolved
0 comments
4.8
Details
Have been a customer at Sam's Club Pharmacy and Club for 30 plus years. Had the pharmacist and staff delay getting a drug, and had two employees tell me that I should call my doctor for him to prescribe a different drug. Since when is that the job of the pharmacy...
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Author
Location
Tucker, Georgia
Pros
  • Convenient and love store staff
Cons
  • Pharmacy staff needs to be trained for customer service
Reason of review
Poor customer service
Preferred solution
Provide Excellent Customer Service to Loyal Consumers with Respect
Tags
  • Sams Club Complaints
Review #1578818 is a subjective opinion of poster.
0 comments
1.8
Details
Sams Club - COSTCO HERE I COME....
COSTCO Here I come. I don't know where to begin. There has been a change in structure to the point where you are on lock down as soon as you walk in. After you pay for an item you must wait on a line that is 10-50 people long so they can scan your receipt check 2-10...
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Author
Location
Freehold Township, New Jersey
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1578806 is a subjective opinion of poster.
0 comments

Sams Club - Scott Bath Tissue June 19-July 14 2019

I went to purchase the above item in the above savings book. I checked at the Hendersonville, Tn Sams Club and also at the Clarksville, Tn store. Neither of these stores had the above item nor was there a spot for this item. I have seen this same item in the past advertised in the past and it has not been available. Why advertise a item that you do not have? I did ask an associate and he stated that he did not have a explanation but he would discuss with supervisor. I would just like to see Sams carry items that are advertised
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Author
Reason of review
Order processing issue
Review #1574197 is a subjective opinion of poster.
0 comments

Sams Club - Customer support

i arrived at sams club on 6/27/2019 at my usual time of 7 am. Upon arrival I was told unless I had called in an order I could not enter until 8am. I was never informed of this until I showed up at door. This is very poor customer support and shows sams cares little about normal customers. I am very upset and considering changing to Costco due to this. I was not only one there at 7am that was turned away. I believe you need to communicate more with customers
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Author
Reason of review
Poor customer service
Review #1570695 is a subjective opinion of poster.

Contact Sams Club Customer Service

Mailing Address:
Sam's Club
Member Services 608 S.W. Eighth St.
Bentonville, Arkansas 72716
United States
Phone:
(888) 746-7726
All Sams Club Contacts
0 comments

Sams Club - MEMBERS MARK MILK

I hate the new milk container it is hard to open and hard to pour. Sense the new container I have only purchased it once and have will not purchase it again.
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Author
Review #1569511 is a subjective opinion of poster.