Sams Club

I don't have a problem with Food Stamps and feel that it can be a good program that benefits a lot of people. However, yesterday, I stood behind 3 women in line at Sam's Club with a cake that was 3 feet x 1 1/2 feet with Hello Kitty decorations.

$60 dollars...and she paid for it with a SNAP card. $60 dollars! This just chaps my butt. This is just wrong and a bunch of ***!

There is something wrong with the system when money designed for food for a month can so callously be wasted on a $60 cake. It probably would have not bothered me had it been a 20 dollar cake but $60 just blows my mind.

I purchased a Plus Sam's Club Membership in March 2024 because I was interested in the free shipping portion of the membership. I previously was a guest on a relative's regular Sam's account and we did not have free shipping.

With my Plus membership, from March-July 2024, I ordered a few items and got free shipping. Today, I attempted to order something and found that I now have to order $50 in merchandise to get free shipping or pay $8 for shipping. Of course, I'm confused, because I purchased the membership for this reason. I did a little googling and found that Sam's Club decided to change the membership terms in late August 2024, stating customers now have to spend $50 or pay $8 for shipping.

How is this legal? It's bait and switch. You sell me something based on present terms and 4-5 months later, you change the terms? That's scandalous.

They claim that they are giving customers more value for our membership.

How, by changing the terms of what we signed on for and attempting to gaslight customers as if it's for our benefit? I spoke with a man named Julius, who stated that the customer service reps have only limited info on this and that I just need to spend $50 to enjoy my membership benefits now.

I just got charged for a new membership. I did not want it, nor did I make the transaction.

I cancelled the one I had two months ago. I don't know why it was not cancelled. I never used it, nor did I even look it up and check once. I'm not lying, so why would I purchase a new one?

The charge was 50 dollars, and now my disability bank account is in negative balance, and I have important medical bills to be deducted. I did not want your membership; I have no use for it. Plus, I don't have an extra 50 dollars to join when I can't use it. Refund my money or stop this transaction.

Because of this, my whole account is messed up, and I will not be able to receive my medication that I need to survive each day. I cancelled two months ago; this isn't on me. But I need my medicine, and that's more important than something I never used.

Refund or stop your transaction. I don't have days to wait; I need my medicine, and your transaction put me in negative and even charges for something I never used or wanted.

I go on sams club membership number comes up $1. Cash!

When credit card come up has $18. Cash on it! Wants me to get credit card acts like i dont have one!??? Lynn Seaberg

Ahoylynn1@***.com for credit card apparently ahoylinda62@***.com for membership.

NEED TO GET BOTH ON MEMBERSHIP AND CREDIT CARD ON 1 E MAIL!

I Called says 20 minute wait, 10 minutes later u come on line 24 minute wait but i am next in line, 2 or 3 minutes later next in line 26 minute wait.

2 minutes later music stops. Just silence, 15 minutes later just hangs up..SEND THIS TO YOUR MANAGEMENT, REALLY...MAYBE I SHOULD GO BACK TO COSTCO!!??

LYNN SEABERGS

I ordered an outdoor lantern for myself. Loved it.

But after 14 months it went bad. Tried taking back to my local store and they wouldnt accept it. So I ordered 2 of the same lights because they were on sale fairly cheap, I had a customer that wanted me to install on their house, and I needed one to replace the bad one. They have tried sending me these units 3 times and each time something happens and they get lost, or get half way to my house then get called back to Texas where they are being drop shipped from.

So I try and call the Sams Club phone number and to to them (calls are being taken in the Phillipines). All numbers that you can get are outsourced to a foreign country. I called my local Sams store, they dont know how to get ahold of ANYONE in Bentonville, AR. I would like to speak to an American about an American problem.

So after contacting the BBB I finally get a call from a Team Leader supposedly in Arkansas. I have been trying to get these 2 lights in my possession since November and still havent received them yet. The Team leader issued me two refunds. One for my initial purchase (which went bad) and a refund for the two I ordered with the understanding that I would get and be able to keep the 2 lights that were ordered to replace a bad one the second light was for a customer that told me they didnt want to wait for a product that was promised to be here a week or two after initial order.

So I lost that job. I got notification that my package was delivered by FedEx today. Well I live in Kentucky and the package was delivered back to the shipper in Texas. This has happened 3 times already.

First it sat at the shippers for 2 weeks, so they reorder me another set. Then it sits at the shipper again but this time they say it was because of an unreadable label. So we reorder again. This time they are shipped, make it Fort Worth, TX and are recalled back to the shipper for unknown reasons this time.
A MAJOR corporation like Walmart/Sams should have an open line to their customer support agents in Bentonville.

I even called Walmart and tried to get them to help. They claim they dont have anything to do with sams club orders. PLUS when you call Walmart customer support youre talking to someone in Egypt. QUIT OUTSOURCING !!
I have an American problem and would like to speak to American about that problem, and whats even more hilarious is that all those customer support agents overseas have no way of contacting anyone in Bentonville, AR, or at least they wont give up any numbers.

Job security.
I pay for the Plus membership at Sams and Im seriously trying to figure out why!! I have placed 4 orders online to be shipped to me. 2 out 4 were screwed up because of the drop shippers Im sure. Sams needs to get their heads out of their butts and wake up.

They think if they offer you a couple of $5 or $10 gift cards it will make your problem all better.

Well you could give me a free lifetime membership to the club and it would NOT make up for this aggravation and frustration of getting these lights. And Ill almost bet that the reason they are returned this time is because of the fact that they were refunded to me, but it was stated that they would be refunded and I would still keep the product when received fr the hassle and aggravation.