Sams Club

Multiple problems. Unbeknownst to me, the plastic knives i ordered were not what I was expected.

Instead of the same quality as your Spoons and forks, they were cheap, flimsy, light weight knock offs.

And when they arrived, the package was smashed. This is not my first unacceptable dealings I've had with Sam's club deliveries.

Greetings. Booked hotel through Sam's Club Travel & Entertainment powered by EBG procures its hotel reservations from a variety of hotel partners: Hampton Inn, Huntsville, Ala.

The manager of the Hampton Inn made false claims about me and told Sam's Club Travel she changed my room, which did not happen! Both of these companies took no accountability.

Shopping cart rolling downhill in the parking lot from its own cart corral slammed into my vehicle and caused over $1,600 of damage. I went through all the proper channels to try to get it addressed, spoke with three managers, and went through the claims process.

Of course, it was denied. They refuse to pay anything.

I've had to make a claim with my own insurance company and have a $500 deductible I have to pay. We've had other bad experiences with Walmart, so I shouldn't be surprised.

I was trying to order Milk-Bone dog biscuits and Pup-peroni treats and it shows a $3 discount and you can order up to 6 total. Well when I add to the cart NO discount so I called customer service and got the stupid AI and it said it couldn't help so I tried called again and after a bit I did get a person who told me to just buy it without getting the discount and when it arrives to call back and see than if I can get the discount! REALLY???

I finally got ahold of Jolieo in customer service who was able to understand what I needed. He resolved my issue in less than 10 minutes.

I had been on the phone for an hour with Sam's Club trying to get to a person that could understand what I needed. Once I spoke to an actual person in their credit card bank, she was able to transfer me to the correct number to reach a person.

Tried to order a dishwasher. I receive deliveries often from Sam's, in the subdivision, in the city of Chandler.

Sam's refused to deliver to the address. No explanation. I messaged online, no reply. I called, the robot said I can't help you.

Futile waste of time. Really disappointed in Sam's.

Ordered a laptop via their website. It had a year warranty plus 2 years on top of it.

Saturday, it 100% died. I logged into HP to see the warranty expired a month after purchase, and neither Sam's nor HP actually cares!

I called in, and no one can actually help nor wants to help. All I hear is just wait, just wait.

I no longer want to be a member of Sam's Club. There's nothing wrong with the store.

I just don't shop there anymore, and I would like a refund. I already gave the information, and I'm not paying five dollars to no expert to get my money back because I did not consent for them to renew this membership, and if so, I will call the Better Business Bureau.

I won't be shopping at Sam's Club anymore. No problem with the store; I just never go in there, and my card was renewed without my consent.

I can't get into my online synchrony bank. It says PW or User is not correct.

I believe all this is due to change of email address. your help is appreciated.

I am going through a divorce and I have to have stmts from Jan to Present to turn into attorney. please help or give me info how to get stmt myself

I've had Sam's Club card for decades. I get frustrated when they change Scan & Go every 6 months.

Now to use Scan & Go, you're required to use store Wi-Fi; I can't use my more secure cell data. I called Sam's Club Corp to ask why. First, I got a call center in El Salvador. I asked for corporate, then was transferred to the Philippines.

Finally, I got a U.S. call center (never got Corp). They could not explain why they forced us to use store Wi-Fi.

I don't know what Sam's Club is up to, but they obviously put their own wants above the security of their customers. Very sad - Sam must be spinning in his grave.

I went through an upsetting situation yesterday. I went to Sam's in Franklin to purchase cupcakes.

I stopped by the perfume display and went to put the two perfumes in my buggy. The associate's tone made me feel like I was going to steal the items. I paid for them and went back to get cupcakes and a pair of jeans.

I went to check out, and when I left, the associate at the door literally held me there to scan all my 2 items and allowed the guy behind me, who wasn't black, to go through, and he had more items than me. This was demeaning.

Agent did not understand what I was saying. Just kept trying to quote the same answer over and over. It was not the correct response.