Waited in line for 10 minutes while cashier was doing her sales pitch to get 30$ off an order...sure,fine,but the customer had card trouble ,then the cashier had a problem ,just a lot of bunk to push off on to others waiting to check out. The young man over seeing this...Read more
I recently visited SAMS Club in Temple Texas and was approached by a Just Energy (Direct TV) service representative. The representative inquired about who my electricity provider was and how Just Energy could save me some money if I switched to them. At the end of his...Read more
I asked Sams two questions: - how will i be compensated for the loss of services due to the abrupt closing of a Sams in Owings Mills, Md and - detailed explanation with calculation example for the $10 cash back the you buy $500 items After 8 attempts i DID NOT GET ANY...Read more
Sams Club - Extremely poor service at the gas pump
Pulled in today August nice at 1:15 p.m. To fill up with my Airstream. 7 phone calls to the office, only put me on hold each time. The large young man that finally came out from lunch says he cannot print out a receipt for me and he and Mason together didn't bother to check the paper that it said it was out of. After being put on hold for the 8th time I gave up. Very very poor service.
Sam's Club will shadow ban any review that says anything bad about Sam's. You can complain about the product but not Sam's. They will reject your review for "inappropriate content". Inappropriate content = the truth. Their customer service is a joke. Like everyone else...Read more
Sams Club - Trying to make an optical appointment
It happened 8/8/18. You guys act like you cant answer the phone. And if you answer the phone ypur hang up on me imedityl
Sams Club - Online ordering of tires was a nightmare
Tried ordering tires online. Wouldn't scroll and took forever then told me the tires didn't fit my truck. It's the exact tire I have!!!! So called 1-800 number for them to order for me and they said they can't do that. Really!!!
March 2018. I bought a teapot. I know how to use a teapot after over 50 years. The pot whistles then it is hot. But this time it starts to spit out water and then exploded lots of hot hot boiling water all at once as I was moving it from the burner to a cool burner. It...Read more
I ordered Sam`s Club gift cards, they never arrived (Sam`s printed bogus labels though, which show the packages never reached UPS). Now (after about 50 times of the useless "incident" conversations by phone and email), Sam`s employee Tavia, who works at the black...Read more
I received a pair of Member's Mark jeans as a gift. One leg is cut 1 1/2 " shorter than the other. Sam's Club WILL NOT trade the defective jeans for good ones and did nothing but HASSLE me for asking! Their promise of Customer Satisfaction is a TOTAL LIE. The only way...Read more
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