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4.8
Details
Have been a customer at Sam's Club Pharmacy and Club for 30 plus years. Had the pharmacist and staff delay getting a drug, and had two employees tell me that I should call my doctor for him to prescribe a different drug. Since when is that the job of the pharmacy...
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Author
Location
Tucker, Georgia
Pros
  • Convenient and love store staff
Cons
  • Pharmacy staff needs to be trained for customer service
Reason of review
Poor customer service
Preferred solution
Provide Excellent Customer Service to Loyal Consumers with Respect
Tags
  • Sams Club Complaints
Review #1578818 is a subjective opinion of poster.
Resolved
2 comments
2.3
Details
I purchased this mattress to replace an 8 year old Serta foam mattress which my doctor suggested might be part of the cause of back pain. So far I am very pleased with the mattress quality and comfort. The "Sam's-Serta White Glove" delivery service left a lot to be...
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Anonymous
#1690098

So you got a free mattress after 8 years of using the old mattress... Free, right, like you didn't even have to pay, free mattresses for life... And what now is your issue? I ...

Author
Reason of review
Problem with delivery
Review #1535854 is a subjective opinion of poster.
Resolved
0 comments
I want to preface my experience by saying that I was a master optician for over 30 years before retiring. I have a degree in ophthalmic technology. My wife took her prescription into Sams Club in Council Bluffs, Iowa. She has a very simple presbyopia RX which they...
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Author
Product
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1312511 is a subjective opinion of poster.
Resolved
3 comments
Sams Club - The World Isn't What It Used To Be....Or So I Thought....
Buckle up and hunker down, it's going to be a LONG read. I am a member at Sam's Club. ************************************** Order Number: 519092450 Campbells Chunky NewEngland ClamChowder 15.25oz 8ct ********************************* I ordered 10 cases @ $8.81 each...
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Anonymous
#1430127

If they adjust the amount charged to the amount it should be that is a refund. Sounds scammy after that. Unless you returned the ones you already got which it doesn’t sound li...

Author
Pros
  • Discounts
Cons
  • Being told it was already taken care of when it was not
Reason of review
Order processing issue
Loss
$44
Preferred solution
Let the company propose a solution
Review #1168700 is a subjective opinion of poster.
Resolved Featured
2 comments
4.3
Details
Sams Club - BEWARE of Samsclub that do not care about members.
BEWARE!!! I'M SO FRUSTRATED THAT I GAVE IN INTO REJOINING SAMSCLUB AFTER SOME YEARS, LURED WITH "DEAL" FOR A TV. AFTER 17 DAYS, NO MONEY, NO TV NO REPLACEMENT, NO REGARDS TO CUSTOMER!!!HOURS SPENT ON THE PHONE. Dec 14th Update Samsclub is trying to wash their hands and...
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Anonymous
#1406778

Good grief, OP, must you shout in all caps?

Author
Reason of review
Problem with delivery
Review #1148241 is a subjective opinion of poster.
Resolved
0 comments

Resolved: Sams Club - Tv Review from Chicago, Illinois

4.0
Details
I won a auction on a RCA 48" 1080pic TV it shipped and I opened the undamaged box to find the TV damaged. I phone Sam's. Was disconnected 4 times, then over a 50 min. Conversation was told they couldnt replace the item, and I had to box up, print out a return label, bring it to fed ex to ship back. Upon receipt they will return my money within three days. I explained that i wanted to speak to a supervisor, to be told there wasnt one available. I asked for someone to call me. Gave them my phone number and they said someone would call within a couple of hours. Guess what? No call. I think this was a returned item, but have no proof except a damage tv in an undamaged box. They used my money for 2-3 weeks, and i had to use my time snd resources to return an item that i ordered on-line. I am disappointed with Sams and will not use them again. Go Costco! Troy Bratsch Minneapolis, MN
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Author
Location
Chicago, Illinois
Product
Reason of review
Damaged or defective
Review #915560 is a subjective opinion of poster.
Resolved
2 comments
3.8
Details
I got my tires changed at the Sioux City Sam's Club a bit ago and bought the tires with the warranty. Little did I know that they stripped the bolts on one of my tires, eventually leading to the incident in which my tire fell off in my college's parking garage. Thank...
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Anonymous
#1087180

Tires have bolts?

Author
Location
Sioux City, Iowa
Pros
  • Varity of items
  • The
  • Prices
Cons
  • Customer service from associate
  • Terrible customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #742165 is a subjective opinion of poster.
Resolved
1 comment
1.0
Details
On October 9, 2015 purchased 16.82 gallons of gas from Sams Club, Covington, LA and drove about 2 miles before my auto stopped and would not start again. Had auto towed to Repair Shop who is familiar with this auto. On Monday October 12, 2015 they advised me that there...
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Anonymous
#1055082

The Circle K Shell on 190 in Covington La just before I12 sold me a tank of wartered down fuel on Oct 27. The repairs cost over 400 dollars and a day of missed work.

Author
Location
Covington, Louisiana
Cons
  • Quality of gas being sold
Reason of review
Bad quality
Loss
$1000
Preferred solution
PAYMENT FOR DAMAGES DONE TO AUTO BECAUSE OF BAD GAS
Tags
  • Bad Gas From Sams
Review #721802 is a subjective opinion of poster.
Resolved
4 comments
I bought a 60"visio tv on samsclub online because the store doesn't stock it. finally 11 days later it made it to my door..I went to my local Budd Lake Sam's club the next day to buy a tv mount and I noticed they now have the tv in stock and it was 10.dollars...
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Anonymous
#581131

You were okay with the price when you bought it. Why make peoples\' lives ***. Everything you\'ve ever purchased in your life has or will go on sale. Stop complaining, you che...

Author
Location
Randolph, New Jersey
Loss
$10
Review #361427 is a subjective opinion of poster.

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Sam's Club
Member Services 608 S.W. Eighth St.
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United States
Phone:
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