my husband and I feel that the main problem with Sams club is not the merchandise but the poorly trained managers; often too young for the responsibility. lacking common sense, and the employees who are poorly trained and not supported with adaquate support.When some one works at the door not wearing a bra and is a size 60, first of all our hearts go out to her, for the pain she must be in back wise, and also probably due to low pay and high expenses cannot afford the item.
When i told the acting mgr about it, she told me in no uncertain terms, that Sams club does not dictate what people wear and that the women had a bra on. So what are the two round bumps at her stomach then. ???She could wear a smoach and that would help as it would go straight down.But t shirts do not work.
She continued to tell me off,declaring I was at fault , and told me to call the 800 number for the district mgr. I had done that and held for over 10 minites and was cut off.
this is not unusual. I am not impressed with Bentonville. Again poorly trained people, and low wages. Arkansas is famous for that.
i lived in Magnolia. I know all about the mentality there. My husband and I are going to go there with scissors in hand and cut up our card in front of her. I cannot believe that they do not realize that the lack of traffic is due to the poorly run store.
As i have said before they have great merchandise well laid out. it is truly backward. Costco should be the poster child for big box discount stores. We go to sams club for just two items , that we use a lot of.
thats it. thank you.
Product or Service Mentioned: Sams Club Repair.