Product: Sams Club Checkout Facility Clear all filters (9 of 9 reviews match)
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0 comments
1.8
Details
Why is it you are trying to rid of the emplyees in your store by eliminating the cashiers? You have 6 standard checkouts now ( you used to have 10) in the Pensacola, Fl store AND ONLY 3 WERE OPEN. Plus since I went there about a month ago you have added 2 more check...
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Author
Product
Sams Club Checkout Facility
Cons
  • Not enough cashiers
Reason of review
Poor customer service
Loss
$1
Preferred solution
bring back more cashiers
Tags
  • Worst Customer Service Sam s
Review #1441774 is a subjective opinion of poster.
0 comments
3.6
Details
Most customers and all employees seem to be as upset as I am with all the items being moved from their regular places. I have been run all all over that big store TRYING to find my items. When we were trying to check out, only TWO lines were open. Even there it's...
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Author
Product
Sams Club Checkout Facility
Reason of review
Bad quality
Preferred solution
Full refund
Review #1403371 is a subjective opinion of poster.
0 comments
15 Ilse with 2 human checkers and 6 self checkout. Standard this club here. Elderly or large volume customers left to figure out and physically use self checkout. When floor manager questioned about it she is surly, rude in ur face. Be glad when COSTCO gets here....
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Author
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1386775 is a subjective opinion of poster.
2 comments
Teller Dropping food on conveyor belt. Like frozen potpie-cookies and other brittle stuff. Its like they don't care about you are buying just load it and get them out as fast as possible. This is not the first time its happen. Then I asked her not to drop it on the...
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Anonymous
#1585489

As someone who is unhappy working for sams club, we are timed for our transactions. If we do not scan items under 4.0 seconds we can be fired. We can be fired for all kinds of...

Author
Location
Slidell, Louisiana
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1370236 is a subjective opinion of poster.
2 comments
Sam's club located on ross in Amarillo tx. Horrible check out. Not enough workers. Line long . I use the flat bed to buy my products for my business so when done o went to do self check out because there is no line while the other register that has cashiers were packed...
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Anonymous
#1568605

You honestly need that explained to you? The self checkout lines are meant to be a quick checkout such as a "15 items or less" or express type lane. You and your tons of stuff...

Author
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1365415 is a subjective opinion of poster.
0 comments

Sams Club - Bad Customer Service

4.5
Details
Sams off Buckner in Dallas Tx 1 cashier 1 cook 2 registers long line and long wait was in line 45 mins only to be told were closed and were not making whole pizzas
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Author
Location
Dallas, Texas
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1357305 is a subjective opinion of poster.
0 comments

Sams Club - More waiting in line

2.6
Details
Always never enough cashiers. I see why anazon is taking over...NO LINES!!
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Author
Location
Lakeland, Florida
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1337262 is a subjective opinion of poster.
3 comments
i told him sams club shouldnt do their sales pitch while others are in line. He got mouthy and said its not a sales pitch...lady had card trouble. ,well.bull to that,,i was in line behind her for ten minutes,he was there 30 seconds!!!!! I have bee. A customer for many...
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Anonymous
#1545248

Sales pitches are required each cashier must meet their quotas or get fired. Supervisor actually urges you to sell and will or should help with the people waiting in line but ...

Author
Product
Sams Club Checkout Facility
Reason of review
Poor customer service
Review #1331121 is a subjective opinion of poster.
1 comment
3.2
Details
Seems to have taken out all but 4 of the check outs and went to self checkout just another move that makes it harder to get out of the store as if it wasn't already a nightmare how can you lift all the heavy items up to the scanner in self check out cases of soda beer...
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Anonymous
#1496554

They took out about half of the registers and replaced them with self checkouts that I refuse to use. The remaining registers might have two open with long lines of food carts...

Author
Product
Sams Club Checkout Facility
Pros
  • Prices
Cons
  • Length of time to shopand checkout
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1273212 is a subjective opinion of poster.