Product: Sams Club Customer Care Clear all filters (122 of 122 reviews match)
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Sams Club - Brandon, Fl not accepting Debit card as credit

1.0
Details
The new cash registers installed do NOT accept debt cards as credit. This has been an ongoing problem but they were able to change until you installed the new registers. What a frustrating situation. I have been a customer for over 20 years. Now, it’s seen I am going to scope out Costco. Very very unhappy customer with Sams! Now, can’t even get on your main Corporate number it jus hangs up. Great customer service.
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Author
Location
Brandon, Florida
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1337864 is a subjective opinion of poster.
0 comments

Sams Club - Trying to make an optical appointment

It happened 8/8/18. You guys act like you cant answer the phone. And if you answer the phone ypur hang up on me imedityl
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Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1324638 is a subjective opinion of poster.
0 comments
March 2018. I bought a teapot. I know how to use a teapot after over 50 years. The pot whistles then it is hot. But this time it starts to spit out water and then exploded lots of hot hot boiling water all at once as I was moving it from the burner to a cool burner. It...
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Author
Service
Sams Club Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1321045 is a subjective opinion of poster.
1 comment
3.5
Details
I was at the Sam's Club in Mankato Minnesota shopping. I was looking for a five pound bag of Haribo Gummy Bears and come to my surprise they where nowhere to be found. Now knowing that, I searched for an employee to help me find them. The naive lady told me that there...
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Anonymous
#1639358

I hope you have been able to move on with your life since this Gummy Bear tragedy..... I am sure the country mourns with your loss...

Author
Location
Mankato, Minnesota
Service
Sams Club Customer Care
Reason of review
selection issue
Preferred solution
Deliver product or service ordered
Review #1315405 is a subjective opinion of poster.
0 comments
4.2
Details
Wanted to use my Groupon to get the $30 membership. Stood in line at membership desk and associate proceeded to help me. She asked for DL and i gave her Groupon printout. She informed me to pull up on store computer on cell phone by stepping out of line. Once pulled up...
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Author
Location
Augusta, Georgia
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1313254 is a subjective opinion of poster.
0 comments
Ordered two boxes of Peets Major Dickinson coffee Kcups 64 per package and received two boxes of 16 per package. Called the customer support line and it had to be referred to someone higher up. Paid over $70.00 for 32 kcups....I can buy them locally for a lot less. We...
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Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Loss
$71
Preferred solution
Deliver product or service ordered
Review #1307391 is a subjective opinion of poster.
1 comment
July 17 2018. Why does Sams allow commercial business to check out at tobacco register? Shouldnt they have to go thru regular registers. Today all I wanted was a few tobacco products. Seems simple. Not when you have individuals that own convenience stores. Not only do...
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Anonymous
#1521127

Sam's Club Does Not monitor this board, and so Sam's Club Will Not read your complaint. So the best thing to do is to send their Corporate Headquarters a letter explaining you...

Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1306018 is a subjective opinion of poster.
1 comment
1.0
Details
Sams Club - Distracted and slow employee
Patrick, the automotive supervisor at Sam’s club in Bradenton is getting sidetracked with his work, shatter brained, chatting with other people while in the middle of his job, and overall too slow to do his job. For a simple vehicle drop off, on several times I’ve...
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Anonymous
#1521133

This is what you posted in your complaint.shatter brained...I think you mean scatter brained.Because shatter brained means disordered or wandering in intellect.Do you Know How...

Author
Location
Bradenton, Florida
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1305624 is a subjective opinion of poster.
1 comment
1.8
Details
Why do they have a customer service department? The aka customer service department did not address or service my complaint. Instead it was handed off to their vender (furniture company). If I purchased this from Sam's why didn't they fix the problem and communicate...
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Anonymous
#1518202

Exactly What happened to cause you to post this complaint?Exactly What Is your complaint with Sam's Club?That information Is Not included in your complaint.No-one is a mind re...

Author
Service
Sams Club Customer Care
Cons
  • Staff
Reason of review
Poor customer service
Tags
  • Sams MasterCard
Review #1302026 is a subjective opinion of poster.
0 comments
Getting coaching for a empty rack that had turnovers on it that was for sale july 5th that was sitting at the entrance door like i have something to put on the rack at 5A.M when i go into work.I had time i had to cut on july 6th which i could not finish my breakout. As...
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Author
Location
Winston Salem, North Carolina
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1300105 is a subjective opinion of poster.