Product: Sams Club Customer Care Clear all filters (0 of 76 reviews match)
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Sams Club - Horrible place

This is a terrible place to shop. The employees are rude and very unprofessional. It's hard to get any help. I definitely recommend the one in Madison. It's worth the drive!
2.1
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Sams Club Customer Care
#1053413
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Sams Club Customer Care Review

P00R service!!!! Came to simple buy tires and was told 2 hrs just to write a ticket.
1.0
Details
Customer service
Staff
Warranty
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Sams Club Customer Care
#1033373
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I've had a Sam's Club Membership since 2005.Haven't had many problems whatsoever until today. Called the ONLY listed member service toll free number, 1-888-746-7726, of course call answered by some non-English speaking woman who didn't have even the basic skills of...
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Anonymous
Anonymous

The Call Centers for Sam's Club are located in the United States for all US customers. The person you spoke with is a hard working person that is legally in the USA, working f...

1.5
Product
Sams Club Customer Care
I didn't like
  • Ignorant non-english speaking customer service reps
#1028817
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How about that Honda dealership on Bell?Ya the one that lost out on my business over idiots working there. So.... what dealership tells a customer to leave their location and shop around because you wont get the same price anywhere else?? Really?? That tells me I need...
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Sams Club Customer Care
I liked
  • Our sales person
I didn't like
  • Turned down cash
  • Sales gm
#1028613
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I was at the club to get our new membership ID cards for me and my husband.There was a long wait for customer service. When the associate gave me my card, she just left and said nothing and forgot about my husband's card. I asked the other associate where did the lady...
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3.1
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Sams Club Customer Care
#1023287
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Sams Club Customer Care Review

Only went in to update my membership at the one near white marsh. Associate name Jamia took forever to get through my transaction the other day because she was too busy flirting with her fellow co-workers. It's nice that everyone gets along but don't flaunt your personal business in front of customers. Something that should have taken 5 minutes, took 15. Unacceptable.
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sams Club Customer Care
#1022971
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I tried ordering an $800 pagoda I saw advertised on their flier. After REPEATED calls to customer service no one knew why I couldn't order the item online (it had the product number listed in the ad) and they told me Sams never had the item that they advertised (??????). It's too late Sams club...
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2.5
Product
Sams Club Customer Care
#1017780
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As a former employee of Sam's Club I was very disappointed on how unprofessional the staff and management was at the Quincy, IL Sam's Club #4999.Whenever I would have customers come through my aisle, I would treat them as family and make sure that they didn't wait for...
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1.6
Product
Sams Club Customer Care
#1006850
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I was in St Cloud Minnesota Sams Club recently! Apparently after 5pm theres no one in the electronics dept! The store is open til 9pm how does this make sense? I can in to upgrade my phone because of the gift card and was waiting for 20 mins finally a Tech Expert came...
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1.9
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Sams Club Customer Care
#1003809
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I WALKED INTO A SAMS CLUB LOCATED ON CORTEZ AVENUE IN SPRING HILL FLORIDA I WAS APPALLED ON THE CHANGES YOU HAVE MADE FOR YOUR COMPANY WHERE ANYTHING RETURNABLE ISN'T GIVEN THERE CASH BACK BUT A GIFT CERTIFICATE WHICH I HAVE BLOGGED TO MY FRIENDS ABOUT BUYING EXPENSIVE...
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Anonymous
Anonymous

Good grief, OP, must you shout in all caps?

Product
Sams Club Customer Care
#1000407
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