Product: Sams Club Customer Care Clear all filters (0 of 76 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Was going to order cupcakes for my five year old son's birthday party, had never placed an order at Sam's club before........and never will !I had a few questions nothing difficult. The complete lack of respect and manners of the female employee on the phone was...
Read more
Product
Sams Club Customer Care
#999901
Reply to reviews
I have been a member for over 10 years and notice that the service is getting progressively worse with each visit.I tell people that if it took as long to get into Sams as it does to get out they would have very little business. There are never enough cashiers on duty...
Read more
Anonymous
Anonymous

Try scan and go. It's pretty cool. Down load on your smart phone and you never need to interact with a pesky human again. Except at the door they will scan your phone. :)

Anonymous
Anonymous

they have to draw the line somewhere---if 11 is ok, why not 12, or 13 or 14and does multiple identical items count as 1?

2.0
Product
Sams Club Customer Care
#998893
Reply to reviews
Today my gf, son and I were shopping at Timonium,Maryland Texas Station location at which time I decided to order a birthday cake for my sons birthday this weekend.After filling out the order form I gave it to the associate and walked away. A few mins later I noticed I...
Read more
Anonymous
smarter than you

and losing your phone can happen anywhere in the world . your fault for forgetting the phone. don't blame the club, blame the worker.... idiots lose phones often.

2.8
Product
Sams Club Customer Care
I didn't like
  • Incompitent employees
  • Customer service is rude
#997998
Reply to reviews
Show

Sams Club Customer Care Review

Beware bidding on auction items! I won a bid on a dog car hammock for the backseat of my car. $20.00 bid. I am being charged $21.96 for SHIPPING!! This is not a heavy item. I will not be bidding again on a Sam's auction. I called and was told I only had an hour to cancel it. Now I must wait until it arrives and then ship it back. Not happy, Sam's Club.
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sams Club Customer Care
#991934
Reply to reviews
AMEN!This Sam's Club is rude to their members, we jokingly call it the Nazi Sam's Club because of how you are treated to just get in the door or get out the door. They demand your card at the door, making you rummage through your stuff and then you have to put your...
Read more
h.kitchener
h.kitchener

Never understood why anyone would pay to just get in the door to a business. Best to avoid anything to do with Walmart in the first place.

Anonymous
Anonymous

sounds like a lighter version of what happens at airports----innocent ppl being inconvenienced for the greater good

Product
Sams Club Customer Care
#985936
Reply to reviews
We placed the order with Sams Club on November 25th 2016. We received two emails from Sam's Club both stating that the bed would be delivered by December 19, 2016. The second email stated that the bed and box springs were shipped and to "Click on" a button to track the...
Read more
Anonymous
Anonymous

I second EVERYTHING that you have stated regarding Sam's Customer Service and MXD. Have been fighting with both for the past month to have our mattress delivered. Have experie...

Product
Sams Club Customer Care
#980199
Reply to reviews
Terrible customer service.Wasted time this morning for what should have been a simple transaction. Went in early-one of very few customers. Tried to buy a camera. Rep supposedly retrieving camera proceeds to customer service for an obvious personal conversation....
Read more
3.4
Product
Sams Club Customer Care
#979115
Reply to reviews
I than again contacted Sams club advised them this order had been cancelled and I already received my money back and I don't no why I received an email stating the order will be processing. The woman Evelene over the phone confirmed she was cancelling the order and...
Read more
1.0
Product
Sams Club Customer Care
#974855
Reply to reviews
I have never been treated so rude or so disappointed with any kind of customer service I finished my shopping had to stand in line with a four-year-old for 15 minutes because they had one checkout lane open but I had more than 10 items so I could not do self checkout...
Read more
Anonymous
Anonymous

Why do people think that just because they are a parent that they don't have to follow the rules. Ten items or less means ten or less, not ten or less unless you have childre...

1.0
Product
Sams Club Customer Care
#957495
Reply to reviews
As a buyer on Sams Club.com, I have been misled, lied to, and totally frustrated by a customer service department that tells me that a problem is solved only to find out that it isn't. Despite having receipts showing me as the buyer, I am not allowed to pick up my...
Read more
Product
Sams Club Customer Care
#956839
Reply to reviews