Product: Sams Club Customer Care Clear all filters (0 of 79 reviews match)
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As a former employee of Sam's Club I was very disappointed on how unprofessional the staff and management was at the Quincy, IL Sam's Club #4999.Whenever I would have customers come through my aisle, I would treat them as family and make sure that they didn't wait for...
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1.6
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Sams Club Customer Care
#1006850
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I was in St Cloud Minnesota Sams Club recently! Apparently after 5pm theres no one in the electronics dept! The store is open til 9pm how does this make sense? I can in to upgrade my phone because of the gift card and was waiting for 20 mins finally a Tech Expert came...
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1.9
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Sams Club Customer Care
#1003809
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I WALKED INTO A SAMS CLUB LOCATED ON CORTEZ AVENUE IN SPRING HILL FLORIDA I WAS APPALLED ON THE CHANGES YOU HAVE MADE FOR YOUR COMPANY WHERE ANYTHING RETURNABLE ISN'T GIVEN THERE CASH BACK BUT A GIFT CERTIFICATE WHICH I HAVE BLOGGED TO MY FRIENDS ABOUT BUYING EXPENSIVE...
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Anonymous
Anonymous

Good grief, OP, must you shout in all caps?

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Sams Club Customer Care
#1000407
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Was going to order cupcakes for my five year old son's birthday party, had never placed an order at Sam's club before........and never will !I had a few questions nothing difficult. The complete lack of respect and manners of the female employee on the phone was...
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Sams Club Customer Care
#999901
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I have been a member for over 10 years and notice that the service is getting progressively worse with each visit.I tell people that if it took as long to get into Sams as it does to get out they would have very little business. There are never enough cashiers on duty...
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Anonymous
Anonymous

Try scan and go. It's pretty cool. Down load on your smart phone and you never need to interact with a pesky human again. Except at the door they will scan your phone. :)

Anonymous
Anonymous

they have to draw the line somewhere---if 11 is ok, why not 12, or 13 or 14and does multiple identical items count as 1?

2.0
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Sams Club Customer Care
#998893
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Today my gf, son and I were shopping at Timonium,Maryland Texas Station location at which time I decided to order a birthday cake for my sons birthday this weekend.After filling out the order form I gave it to the associate and walked away. A few mins later I noticed I...
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Anonymous
smarter than you

and losing your phone can happen anywhere in the world . your fault for forgetting the phone. don't blame the club, blame the worker.... idiots lose phones often.

2.8
Product
Sams Club Customer Care
I didn't like
  • Customer service is rude
  • Incompitent employees
#997998
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Sams Club Customer Care Review

Beware bidding on auction items! I won a bid on a dog car hammock for the backseat of my car. $20.00 bid. I am being charged $21.96 for SHIPPING!! This is not a heavy item. I will not be bidding again on a Sam's auction. I called and was told I only had an hour to cancel it. Now I must wait until it arrives and then ship it back. Not happy, Sam's Club.
2.5
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Sams Club Customer Care
#991934
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AMEN!This Sam's Club is rude to their members, we jokingly call it the Nazi Sam's Club because of how you are treated to just get in the door or get out the door. They demand your card at the door, making you rummage through your stuff and then you have to put your...
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h.kitchener
h.kitchener

Never understood why anyone would pay to just get in the door to a business. Best to avoid anything to do with Walmart in the first place.

Anonymous
Anonymous

sounds like a lighter version of what happens at airports----innocent ppl being inconvenienced for the greater good

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Sams Club Customer Care
#985936
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We placed the order with Sams Club on November 25th 2016. We received two emails from Sam's Club both stating that the bed would be delivered by December 19, 2016. The second email stated that the bed and box springs were shipped and to "Click on" a button to track the...
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Anonymous
Anonymous

I second EVERYTHING that you have stated regarding Sam's Customer Service and MXD. Have been fighting with both for the past month to have our mattress delivered. Have experie...

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Sams Club Customer Care
#980199
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Terrible customer service.Wasted time this morning for what should have been a simple transaction. Went in early-one of very few customers. Tried to buy a camera. Rep supposedly retrieving camera proceeds to customer service for an obvious personal conversation....
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3.4
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Sams Club Customer Care
#979115
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