Product: Sams Club Customer Care Clear all filters (52 of 52 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Sams Club - Club Management Attempted to Jack Up Price at Register
11/12/17: Received email offer from Sam's Club.com for item at reduced cost.Placed Order. Msg reply stated item would be ready for pickup at local club on 11/13/17. 11/13/17: Arrived at club designated on order, #6220 and waited in line at membership counter. Directed...
Read more
2.2
Product
Sams Club Customer Care
I didn't like
  • Way managers mishandled this purchase
#1131123
Reply to reviews
Called first thing this morning: This man seemed to be preoccupied with something other than my concerns? He dropped the call twice, and then couldnt seem to understand the simple directions of locating an additional card members information? We live quite a distance...
Read more
Product
Sams Club Customer Care
#1092065
Reply to reviews
Sams Club Sams Club Contacts & Information Posted: Jul 15, 2017 by Hulk Azzarella Customer service Complaint Rating: 0 % with 0 votes Contact information: Nichols, South Carolina, United States I recently had a bad experience at the Sam's club in Myrtle Beach. I went...
Read more
2.5
Product
Sams Club Customer Care
I didn't like
  • Service at the store has a lot to work on
#1074976
Reply to reviews

Sams Club - Total garbage pails

#1129369
1.0
Details
45 mins to get $5 battery core charge refund. Workers in tire shop just stare at u like u have 3 heads with line out the soo and nobody at register. Never again
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Sams Club - Horrible place

#1053413
2.1
Details
This is a terrible place to shop. The employees are rude and very unprofessional. It's hard to get any help. I definitely recommend the one in Madison. It's worth the drive!
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Sams Club Customer Care Review

#1033373
1.0
Details
P00R service!!!! Came to simple buy tires and was told 2 hrs just to write a ticket.
Comment
Show
Customer service
Staff
Warranty

Sams Club Customer Care Review

#1022971
2.8
Details
Only went in to update my membership at the one near white marsh. Associate name Jamia took forever to get through my transaction the other day because she was too busy flirting with her fellow co-workers. It's nice that everyone gets along but don't flaunt your personal business in front of customers. Something that should have taken 5 minutes, took 15. Unacceptable.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
When I went online to check My reward points it said it was the wrong address and listed it as spider man...after three phone calls one of which I waited a long time and they hung up on me. I found out that someone had cashed in my 290.00 worth of points and supposedly...
Read more
Product
Sams Club Customer Care
#1073840
Reply to reviews
Go to this store only because it is very close to my work but much prefer the fayetteville store.Have purchased from the fresh Seafood on three different visits and each time had to wait for the workers to quit there personal conversations . This visit on 07-13-17 the...
Read more
Product
Sams Club Customer Care
#1073830
Reply to reviews
I've had a Sam's Club Membership since 2005.Haven't had many problems whatsoever until today. Called the ONLY listed member service toll free number, 1-888-746-7726, of course call answered by some non-English speaking woman who didn't have even the basic skills of...
Read more
Anonymous
Anonymous

The Call Centers for Sam's Club are located in the United States for all US customers. The person you spoke with is a hard working person that is legally in the USA, working f...

1.5
Product
Sams Club Customer Care
I didn't like
  • Ignorant non-english speaking customer service reps
#1028817
Reply to reviews
How about that Honda dealership on Bell?Ya the one that lost out on my business over idiots working there. So.... what dealership tells a customer to leave their location and shop around because you wont get the same price anywhere else?? Really?? That tells me I need...
Read more
Product
Sams Club Customer Care
I liked
  • Our sales person
I didn't like
  • Sales gm
  • Turned down cash
#1028613
Reply to reviews
I was at the club to get our new membership ID cards for me and my husband.There was a long wait for customer service. When the associate gave me my card, she just left and said nothing and forgot about my husband's card. I asked the other associate where did the lady...
Read more
3.1
Product
Sams Club Customer Care
#1023287
Reply to reviews
I tried ordering an $800 pagoda I saw advertised on their flier. After REPEATED calls to customer service no one knew why I couldn't order the item online (it had the product number listed in the ad) and they told me Sams never had the item that they advertised (??????). It's too late Sams club...
Read more
2.5
Product
Sams Club Customer Care
#1017780
Reply to reviews
As a former employee of Sam's Club I was very disappointed on how unprofessional the staff and management was at the Quincy, IL Sam's Club #4999.Whenever I would have customers come through my aisle, I would treat them as family and make sure that they didn't wait for...
Read more
1.6
Product
Sams Club Customer Care
#1006850
Reply to reviews