Product: Sams Club Customer Care Clear all filters (63 of 63 reviews match)
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Bought tires from them and got a flat tire in the same week that i bought the tires.I was going to call them the same day i got the flat tire because they never reset my tire monitoring system. I quickly learned that if you call the auto department directly they will...
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1.0
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Sams Club Customer Care
#1215023
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Attempted to buy a mattress online.Purchase seemed fine, then the calls from the delivery started. So every two or three days I get a robo call from MXD the delivery company. They state that my mattress is being made and is on the way son...delivery date was estimated...
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Anonymous
Robert

When I spoke with someone at a store, it was completely different. They are attempting to at least apologize. It amazes me that a company as big and powerful and seemingly for...

2.3
Product
Sams Club Customer Care
I didn't like
  • Especially attitude
#1199022
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I have been a loyal Sam’s Club member for 17 years.Over that time I’ve spent over $70,000 in products from my local club store. After I tell you this story you’ll understand while I’ll never spend another dime there again. My wife and I were looking to replace and...
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2.4
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Sams Club Customer Care
#1194147
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Told her off and hung up.. Never have I had trouble renewing a card in all my life as Sams club.. Sams club is writing me again to activate my card.. I am still Pissed.. BTW My wife found my card.. It was in her purse along with her Sams club card.. After I shredded...
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4.4
Product
Sams Club Customer Care
I liked
  • I like their being in prescott valley
I didn't like
  • Closed their store here
#1192764
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Sams Club - Ridiculous

I agree, I bought and new exercise machine last week, just saw it at Walmart for $90 less and they told me they don't price match. However I can return it used with no box to the store I get a full refund. It's getting ridiculous, I don't know how they figure on keeping in business when they can't even take care of their own customers.
3.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
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Value for money
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Sams Club Customer Care
#1189029
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Sams Club - Customer service

Just left the Erie pa store after standing in line for 35 minutes. Saturday night and they have 2 lines open. Great management decision
1.0
Details
Customer service
Staff
Product
Sams Club Customer Care
#1173263
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Today i went to do my weekly shop and when i try to pass my card it tell me about some reward or something like that..i ask for help and there is a young man his name is jorge and he explain me to me in englis my inglish not really good , so i ask if he can speak...
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Anonymous
Anonymous

I cannot understand this complaint.

4.0
Product
Sams Club Customer Care
#1169704
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As a father of a 4 people household, I shop at Sams club just about every other week. They have everything we need at affordable prices. The reason for this review is twice now I have encountered a the same Sams club employee in Secaucus, NJ by the name of Julia who...
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Anonymous
Anonymous

OP:Exactly how do you know that Julia Only asked you if she could look inside your bag?Do you know if Julia asked other Sam's Club customers if she could look inside their bag...

4.4
Product
Sams Club Customer Care
#1160239
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Sams Club - Tire service

We are out of town, with a flat tire in dallas tx, we went to sams club with a guaranteed tire replacement from sams club home and we experiencing the worst service ever, employees with bad attitude, not cooperative at all, the service looks bad for business and should be looked into.
Product
Sams Club Customer Care
#1157415
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And now i think that was my worst decision ever because i am still missing one TV and Sams club customer service i am very tired with . They don't stand by what they told me over the phone which i have a proof of an local agent Brook Flynn who works at the Layette...
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1.0
Product
Sams Club Customer Care
I didn't like
  • Back office customer service
#1141940
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