Product: Sams Club Customer Care Clear all filters (122 of 122 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1 comment
1.0
Details
the gas attendant directs track to go the opposite of arrows . I have been almost hit 2 times now because of him . he is rude we both got load with each other and when I asked him to just leave me alone he kept going till a manger came out . temple store in pa on...
View full review
FragrantNumbat
#1597287

If someone uses more than words they will be charged with assault. I am surprised that you are old enough to drive with your immature behavior and grammar skills.

Author
Location
Temple, Pennsylvania
Service
Sams Club Customer Care
Cons
  • Customer service from gas attendent
Reason of review
Poor customer service
Loss
$54
Preferred solution
Let the company propose a solution
Review #1399291 is a subjective opinion of poster.
0 comments
3.0
Details
I cannot believe this club. Don't get me wrong, I love shopping at Sam's, it's just that everytime it rains, they put buckets all over the club to catch the rain. It falls from the ceiling as if you're walking in the rain outside of the store. All the employees are...
View full review
Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1392045 is a subjective opinion of poster.
2 comments
1.0
Details
I have been trying all week to contact your bakery department at your Durham North Carolina location to place an order for a cake for my mother's 80th Birthday, but no one has answered the phone. I was transferred to the customer service desk when I finally get someone...
View full review
Anonymous
#1577723

You could have just actually gone to the store in other words it’s your fault for not getting a cake for some old bitty that needs to die already.

Author
Service
Sams Club Customer Care
Cons
  • Rude employees
  • Your staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1373184 is a subjective opinion of poster.
0 comments
I have been ask by other retailers in Amarillo tx. The sam's club locate on ross and osage. The fax machine for retailers tobacco orders at times will work then it will stop working this has been going on for over 6 months on and off. The management has been notified....
View full review
Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1372277 is a subjective opinion of poster.
3 comments
3.1
Details
I called the store today. 9/23/18 with a quick question to see if the store received an item that I was given the item number to reference . The associate told me “ I have customers here right now and I need to take care of them first” I replied that’s fine and I...
View full review
Anonymous
#1568606

In all honesty, I'm glad that stores give priority to people who bothered to come in.

Author
Location
Cheektowaga, New York
Service
Sams Club Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1363704 is a subjective opinion of poster.
0 comments
Employees chomping on gum while servicing and talking to customers in the food service area and in the check out line. Looked for their name tags, but they were not wearing them...surprise, surprise! Have been in the store other times where the employees at register...
View full review
Author
Location
Bluffton, South Carolina
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1363587 is a subjective opinion of poster.
0 comments
1.8
Details
Try calling the numbers on the back of the card and you will get a sales pitch (that lasts for 20 minutes with a guy who barely speaks English from the wilderness of India) and an offer to get free stuff or a gift card if you give them your card number. Then you get...
View full review
Author
Service
Sams Club Customer Care
Pros
  • Cash back
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1352751 is a subjective opinion of poster.
1 comment
9-4-2018 Photo Service area does not have times posted inside the store when a employee will be there. When you ask to pick up pictures, an employee will call for help over walkie-talkie and you are told someone will be there shortly. No one ever shows. You don't even...
View full review
h.kitchener
#1553040

Now you know why shopping at anything Walmart is a rather bad idea. For the nominal amount you might save by shopping at a Walmart joint you end up paying in frustration at th...

Author
Service
Sams Club Customer Care
Reason of review
Poor customer service
Review #1346500 is a subjective opinion of poster.
0 comments
Tried to buy tires there and have got nothing but put off. I don't think they want my business or maybe just don't want to work! They were too busy to order the tires I wanted and told me to order them on-line. So, I did. I received an email telling me that my tires...
View full review
Author
Service
Sams Club Customer Care
Reason of review
Order processing issue
Review #1343542 is a subjective opinion of poster.
1 comment
2.9
Details
I have a Sam's Club membership and have used my food stamp card there a few times since the strip on my card started acting up. The cashier just typed in the numbers on the card and then when the prompt came up for me to enter my 4 digit code I did and the transaction...
View full review
Anonymous
#1547105

This is what you stated in your complaint... Preferred solution: I want Sams Club to understand my issue and change an arbitrary, at best, rule. Then you need to Tell Sam's Cl...

Author
Location
New Port Richey, Florida
Service
Sams Club Customer Care
Pros
  • Products
Cons
  • Manager or staff
Reason of review
Poor customer service
Preferred solution
I want Sams Club to understand my issue and change an arbitrary, at best, rule
Review #1338967 is a subjective opinion of poster.