Product: Sams Club Customer Care Clear all filters (0 of 79 reviews match)
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Sams Club - Ridiculous

I agree, I bought and new exercise machine last week, just saw it at Walmart for $90 less and they told me they don't price match. However I can return it used with no box to the store I get a full refund. It's getting ridiculous, I don't know how they figure on keeping in business when they can't even take care of their own customers.
3.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Sams Club Customer Care
#1189029
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Sams Club - Customer service

Just left the Erie pa store after standing in line for 35 minutes. Saturday night and they have 2 lines open. Great management decision
1.0
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Customer service
Staff
Product
Sams Club Customer Care
#1173263
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Today i went to do my weekly shop and when i try to pass my card it tell me about some reward or something like that..i ask for help and there is a young man his name is jorge and he explain me to me in englis my inglish not really good , so i ask if he can speak...
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Anonymous
Anonymous

I cannot understand this complaint.

4.0
Product
Sams Club Customer Care
#1169704
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As a father of a 4 people household, I shop at Sams club just about every other week. They have everything we need at affordable prices. The reason for this review is twice now I have encountered a the same Sams club employee in Secaucus, NJ by the name of Julia who...
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Anonymous
Anonymous

OP:Exactly how do you know that Julia Only asked you if she could look inside your bag?Do you know if Julia asked other Sam's Club customers if she could look inside their bag...

4.4
Product
Sams Club Customer Care
#1160239
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Sams Club - Tire service

We are out of town, with a flat tire in dallas tx, we went to sams club with a guaranteed tire replacement from sams club home and we experiencing the worst service ever, employees with bad attitude, not cooperative at all, the service looks bad for business and should be looked into.
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Sams Club Customer Care
#1157415
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And now i think that was my worst decision ever because i am still missing one TV and Sams club customer service i am very tired with . They don't stand by what they told me over the phone which i have a proof of an local agent Brook Flynn who works at the Layette...
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1.0
Product
Sams Club Customer Care
I didn't like
  • Back office customer service
#1141940
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One month age I made a major purchase of tires for my 2007 Tundra.I paid well over $1100.00 in addition to $60.00 service warranty. Since that transaction I have had a continuous leak in one of the tires. After my discovery of the leak and initial poor customer service...
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2.4
Product
Sams Club Customer Care
#1141238
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Sams Club - Club Management Attempted to Jack Up Price at Register
11/12/17: Received email offer from Sam's Club.com for item at reduced cost.Placed Order. Msg reply stated item would be ready for pickup at local club on 11/13/17. 11/13/17: Arrived at club designated on order, #6220 and waited in line at membership counter. Directed...
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2.2
Product
Sams Club Customer Care
I didn't like
  • Way managers mishandled this purchase
#1131123
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Sams Club - Total garbage pails

45 mins to get $5 battery core charge refund. Workers in tire shop just stare at u like u have 3 heads with line out the soo and nobody at register. Never again
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sams Club Customer Care
#1129369
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Called first thing this morning: This man seemed to be preoccupied with something other than my concerns? He dropped the call twice, and then couldnt seem to understand the simple directions of locating an additional card members information? We live quite a distance...
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Sams Club Customer Care
#1092065
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