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Today my gf, son and I were shopping at Timonium,Maryland Texas Station location at which time I decided to order a birthday cake for my sons birthday this weekend. After filling out the order form I gave it to the associate and walked away.

A few mins later I noticed I left my iPhone and sent my son to retrieve it. It was gone! I sent my gf to ask the associate she said it hadn't been seen,I then went and asked five mins later. It wasn't until I went to security and set off the scream from my sons phone 15 mins later did my phone appear but you won't believe where guys??

In the bakery in an area only associates have access��� I will never shop at a place where the associates steal from the customers again!!! And you shouldn't either!!!

Review about: Sams Club Customer Care.

Reason of review: Poor customer service.

I didn't like: Customer service is rude, Incompitent employees.

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Anonymous
Houston, Texas, United States #1293534

and losing your phone can happen anywhere in the world . your fault for forgetting the phone.

don't blame the club, blame the worker.... idiots lose phones often.

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