Product: Sams Club Delivery Service Clear all filters (20 of 20 reviews match)
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Ordered a mattress and box springs set 11/25/17. This is january the 4th and I still haven't gotten it. Nothing but the run around from Sam's and theMDX people who are suplosed to deliever it. I was told it was shipped from Serta and the MDX group had it to deliver....
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Anonymous
Anonymous

There are words in this complaint that do not make any sense to me.

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Sams Club Delivery Service
#1162469
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Worst experience ever, ordered my husband a fire wood pizza oven for Christmas and was shipped on 12/12/17 from Dallas to Austin TX a three hour drive. I received notice it was supposed to be delivered on 12/20 and I would get a call from the MXD warehouse to schedule...
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Sams Club Delivery Service
#1161553
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My husband bought a 70" TV on a Pre-Black Friday sale. They were supposed to deliver it that week, but something happened and came the beginning of the next week. When my husband opened the box, it was a 65" TV. One we didn't order. He called the customer service line...
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1.2
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Sams Club Delivery Service
I didn't like
  • Customer service and products
#1143991
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Sams Club Delivery Service Review

#1015817
1.0
Details
I had a similar experience with their incompetent delivery service and customer service. Contacted Sam's and had to tell my story to 7 different agents. All gave different loads of BS. My delivery was canceled twice last min after taking time off work and hiring movers. Worst company I've ever dealt with. 2 months later and still trying to get it resolved.
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Sams Club Delivery Service Review

#794233
2.3
Details
Ordered a table from Sam's Club January 5, 2016. It's almost the end od February and is getting the run around about where the table is and delivery. Tired to cancel order and was told i had to refuse service at the door. o_0
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Customer service
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I have purchased 1 king and 1 queen bedroom set from sams club on 11/09/17. And item detail is: Conley king bedroom set(5pc)-item no 589775- $1949 and Elaine queen storage (4pc) bedroom set item:681554. Was suppose to get delivery late by 11/27/17. When i tracked the...
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2.4
Product
Sams Club Delivery Service
#1142522
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I am a Vietnam Veteran and so on the Sam's Club Veteran's Day Weekend Sale, I purchased a Serta Perfect Sleeper King Mattress. That part was easy; the difficult part began when I spoke with Sam's Club "INSTALL" personnel who set a delivery date for my new mattress and...
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Sams Club Delivery Service
#1136839
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I ordered a few items from Sams club about 10items. Half of them were delivered and half was not. I was later notified that the items will be refunded because I was not happy with the product, this was confusing to me as I have not received the products as described on...
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Sams Club Delivery Service
#1015038
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I ordered furniture from them and after they missed their original delivery date, they kept pushing the dates out for 3 additional weeks. Every Monday they would tell me my order would be delivered Wednesday and on Wednesdays they would push it out to next Monday....
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1.0
Product
Sams Club Delivery Service
I didn't like
  • Awful customer service for first time customer
  • Pathetic online order delivery
#896904
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On Nov. 3, I ordered a living room set from Sam's Club on-line. The amount is just over $2,000. The receipt states “Arrives between  Nov 20  -  Dec 18”. I was notified that it was shipped and the credit card billed on Nov. 16. A tracking link was given. After two...
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1.0
Product
Sams Club Delivery Service
I didn't like
  • Customer service
#745844
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On November 15, 2015 I purchased a Serta Mattress set from Sam's. They immediately charged my credit card and gave me a delivery time of no later than Dec.4, 2015. I used their tracking tool to find that the mattress was picked up by MDX Home Direct on November 25,...
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Product
Sams Club Delivery Service
I liked
  • Convenience
I didn't like
  • Crappy customer service
#743010
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First off I’m not going to waste your time explain about my experience. Just understand it was horrible! What I will take time to do is warn you! DO NOT Shop on line with this company, because when you have a problem (and you will) customer service will not care, nor...
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1.0
Product
Sams Club Delivery Service
I didn't like
  • Crappy customer service
  • Customer service
#730042
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