Product: Sams Club Delivery Service Clear all filters (14 of 14 reviews match)
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I ordered furniture from them and after they missed their original delivery date, they kept pushing the dates out for 3 additional weeks. Every Monday they would tell me my order would be delivered Wednesday and on Wednesdays they would push it out to next Monday....
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1.0
Product
Sams Club Delivery Service
I didn't like
  • Pathetic online order delivery
  • Awful customer service for first time customer
#896904
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On Nov. 3, I ordered a living room set from Sam's Club on-line. The amount is just over $2,000. The receipt states “Arrives between  Nov 20  -  Dec 18”. I was notified that it was shipped and the credit card billed on Nov. 16. A tracking link was given. After two...
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1.0
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Sams Club Delivery Service
I didn't like
  • Customer service
#745844
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On November 15, 2015 I purchased a Serta Mattress set from Sam's. They immediately charged my credit card and gave me a delivery time of no later than Dec.4, 2015. I used their tracking tool to find that the mattress was picked up by MDX Home Direct on November 25,...
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Product
Sams Club Delivery Service
I liked
  • Convenience
I didn't like
  • Crappy customer service
#743010
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Sams Club Delivery Service Review

#1015817
1.0
Details
I had a similar experience with their incompetent delivery service and customer service. Contacted Sam's and had to tell my story to 7 different agents. All gave different loads of BS. My delivery was canceled twice last min after taking time off work and hiring movers. Worst company I've ever dealt with. 2 months later and still trying to get it resolved.
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Sams Club Delivery Service Review

#794233
2.3
Details
Ordered a table from Sam's Club January 5, 2016. It's almost the end od February and is getting the run around about where the table is and delivery. Tired to cancel order and was told i had to refuse service at the door. o_0
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First off I’m not going to waste your time explain about my experience. Just understand it was horrible! What I will take time to do is warn you! DO NOT Shop on line with this company, because when you have a problem (and you will) customer service will not care, nor...
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1.0
Product
Sams Club Delivery Service
I didn't like
  • Crappy customer service
  • Customer service
#730042
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I am invited to a wedding coming up in 2 weeks. I ordered a $5K+ necklace from Samsclub.com, It said that it was in stock, they payment went through. some days later I received a cancellation email. They did not even have the courtesy of saying the cancellation reason...
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1.0
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Sams Club Delivery Service
#696786
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My wife takes care of a lady that is in a wheelchair she was at the hattiesburg ms store. she was trying to push a wheelchair and a buggy out of the store no one ask if they could help. The local T.V. lady was leaving the store at the same time with hardly anything in...
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First Born Triplet
First Born Triplet

It is about who you can help, if Obama came into Sam's Club they would all be jumping to help him.

Anonymous
NoMoreBuggy

Easy one to explain.....the local TV Lady was the bomb......you not so much......just stay home.

Product
Sams Club Delivery Service
#541515
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I placed an order and they sent me something completely different. After many days of frustration and them passing the buck I decided to call the CEOs office. I asked to speak to Rosalind Brewer and was immediately connected to an "escalation line" where my problem was...
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Sams Club Delivery Service
#536134
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The worst costumer service is given on the sams club of corpus christi, texas. I was waiting for 20 minutes on the furniture area to get an information on the price of a sofa. They never came. I looked it up on the internet and decided to purchased. I paid for it and...
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Sams Club Delivery Service
#526317
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ordered this set on 7/10/14 and its 7/24/14 and no set yet. called customer service and they called delivery company and no answer, they even give me the number for delivery company so i can handle the headache instead of them. i called and they can't seem to tell me...
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Anonymous
Anonymous

I purchased this same set on July 1st and and it is July 30th. Sam's confirms that is was delivered to local distributor 10 days ago, but they can't get a hold of them. Same...

Anonymous
Fed UP

Ordered a set on March 1st for May 10th party. After many phone calls to both SAMs and the shipping company cancelled the order in mid May. just receives a call from the shi...

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Sams Club Delivery Service
#514320
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On Dec 24 we ordered a trampoline on line for delivery. Two days later received two Fed Ex tracking numbers for two pks weighing 280 lbs and they were scheduled for delivery the 28 through the 30th. No packages arrived! I called Fed Ex who said yes two shipping...
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Sams Club Delivery Service
#286822
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