Product: Sams Club Membership Clear all filters (244 of 244 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Sams Club in Tucker, Georgia - Giftcard never given

1.0
Details
No one answered the call and I waited 15 minutes
View full review
Review
#1666511 Review #1666511 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

Sams Club - Back to showing membership card at door, eh?

At Evans, Co. All of a sudden they are stopping people to show membership cards...like WHY? You can't purchase without membership, or you cant recieve the membership prices! Come on Sam's... get it together!
View full review
Review
#1661986 Review #1661986 is a subjective opinion of poster.
Service
Sams Club Membership
Pros
  • Good prices generally
  • Product selectio
Cons
  • Way i was treated
Reason of review
Poor customer service
Preferred solution
Decide on to show membership or not to show membership...jeez

Sams Club in Hempfield, Pennsylvania - Membership status changes

1.0
Details
Went to enter the Sam’s Club store in Greensburg Pennsylvania at about 9:15 AM 9:23/19 The lady at the door told me that I had to go to the desk because they were going to give me a new card. I had a business membership that I just renewed. The lady at the desk was extremely rude and acted like a border guard in east Germany or something. She told me that I would have to upgrade my membership for another $65, I had renewed my business membership or I would have to Leave the store until 10 AM. She told me that our business customers now must pay $100 a year for the privilege of shopping here early. It’s not that much of a privilege. They wouldn’t even let me finish my shopping that day you have thought I was stealing
View full review
Review
#1661438 Review #1661438 is a subjective opinion of poster.
Service
Sams Club Membership
Pros
  • Used to be a nice place to shop
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • May cancel membership

Sams Club in Edinburg, Texas - Memberships

1.0
Details
Got hung up on after several options
View full review
Review
#1632406 Review #1632406 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Poor customer service
Preferred solution
Answer my call and assist with issue

Unsuccessful help to sign on Sams club.com

To begin with my problem is taking my whole afternoon … just to get a new password and start shopping my membership with Sam's. I have tried all avenues of contact to solve my issue. The final time I did reach a human (I say this tongue in cheek) and he said he would get help from his supervisor. I waited 58 minutes until I was finally disconnected. All I want is to change my password so I can sign in - I explained to your repr. he obviously didn't help me. I also have membership in Costco it might be easier. I am very upset !!!
View full review
Review
#1626364 Review #1626364 is a subjective opinion of poster.
Service
Sams Club Membership
Pros
  • Great if i can get online to shop
Cons
  • No access to online shopping - cannot change password
Reason of review
Access/ activation issues
Loss
$3
Preferred solution
Let the company propose a solution
Tags
  • No Password No Shop

Sams Club - Poor customer service

1.0
Details
Signed up for promo membership.Free e gift card.Never received.That was only reason I joined.Never received card.Called customer service and they said sent it and can't resend.
View full review
Review
#1611392 Review #1611392 is a subjective opinion of poster.
Service
Sams Club Membership
Pros
  • 000
Cons
  • Sams has offered no solution to this problem
  • No customer service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered

Sams Club in Dorchester, Massachusetts - Terrible Customer Service

1.0
Details
Try to cancel my membership via the phone as directed on their website. Called more 5 times on 3 different days. Either could not get through or the representative don't know how to do it. They promised to call me back. but never happened.
View full review
Review
#1610515 Review #1610515 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Return, Exchange or Cancellation Policy

Sams Club - Impossible to Cancel Membership but I Can Renew It

1.0
Details
Had a fraudulent order placed on my Sams Club account. I know it was an internal issue for them because the credit card on the account that was used for the purchase was expired. Did my due diligence called AMEX and Sams. Since we don’t use Sams anymore requested cancellation of our membership. Was told the system was down due to a software update on a Friday afternoon PST. Tried to cancel again today was told since I am the spouse and additional card holder of the primary account holder they can’t cancel the account without speaking to my spouse. So online I can renew but I can’t cancel the membership?
View full review
Review
#1605259 Review #1605259 is a subjective opinion of poster.
Service
Sams Club Membership
Cons
  • Customer service and products
Reason of review
Poor customer service
Preferred solution
Add membership cancellation as an option to an online account.
Tags
  • Difficult Cancellation

Sams Club in Roanoke, Virginia - Membership

1.6
Details
I did not want to continue my membership. It was canceled and a gift card issued.
View full review
Review
#1552761 Review #1552761 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Honest return, exchange or cancellation policy

Contact Sams Club Customer Service

Mailing Address:
Sam's Club Support
2101 SE Simple Savings Dr
Bentonville, Arkansas 72712
United States
Phone:
(888) 746-7726
All Sams Club Contacts
They will play with your rewards money Meaning you might not ever get it or it may take a extra 2 months if you keep calling everyday. They don't care
View full review
2 comments
Anonymous
#1686158

Dude you're angry at the wrong people. Once you said Synchrony....

Sam's Club is a store where you buy things Synchrony is a bank that charges interest on those purchases you make in the store.

Barking up the wrong tree. Call the bank!!!!

View more comments
Review
#1507887 Review #1507887 is a subjective opinion of poster.
Service
Sams Club Membership
Reason of review
Bad quality