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3.5

Standing in line at membership services for 20m now. Not one single person has advanced.

worst service imaginable at Sams Club, Lexington, New Circle. Stay with Costco!!

Reason of review: Poor customer service.

Location: Lexington, Kentucky

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Guest

Wow I sure understand your pain and frustration. Biggest complaints we have are the lines.

I work on theach other side of the desk...we have customers... a 5 line phone to answer...a walkie-talkie in our ear. So much comming at us. We are pretty good at our juggling acts but now and again we have to call the credit company for a problem..that can take time...computers or registers go down...help desk can take an hr or more...

we do our best to help you. Thanks for your patience with us know we really are happy to help.

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