I wasted 6 hours of my time waiting for just a tire rotation for my pickup plus two other trips to hear there was a 3 hour wait. Called Jonathan ahead one time and he said he could get me in at 3:30 pm I was there at 3:15 and waited till 5:oo and keep checking and saw an open bay but while three workers were on one pickup and was told in would be another 20 minutes.
If your buying tires your good to go but forget getting service on tires you already bought. Will buy my tires elsewhere next time.
This location sucks for service. I have better things to do than set on a metal bench for hours!
Product or Service Mentioned: Sams Club Tire Rotation.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
I didn't like: Tire shop.