4-14-18 employee became verbally abusive because I would not use self check out. she kept going on about it while I tried not to make eye contact.
than she started to bad mouth me to another customer ,he was not in self checkout either. I had children with me. I called corp .but 3 weeks later no one has called back and the store was never notified, I am scared to go back. I called corp.
5-4-18 I was told they do not handle this and this would be referred to store.
i asked why the store had not been notified they could not tell me. i called store they knew nothing about it.
Product or Service Mentioned: Sams Club Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Sams Club Cons: To be scared to go into store.