I asked Sams two questions:
- how will i be compensated for the loss of services due to the abrupt closing of a Sams in Owings Mills, Md and
- detailed explanation with calculation example for the $10 cash back the you buy $500 items
After 8 attempts i DID NOT GET ANY STRAIGHT ANSWERS. Plenty of customer service employees wrote pseudo answers , avoiding the facts just to make believe they answered. All SAMS statements are double edged and wishy washy.
Free shipping for select items only-you never know which ones.
No gasoline station but PLUS MEMBERSHIP STAYS AT $100.
My solution: move to COSTCO as soon as it opens in September in Owings Mills
Product or Service Mentioned: Sams Club Membership.
Reason of review: Poor customer service.