The newly hired customer service employee Miranda scolded a member for returning the unopend frozen items and warned her with putting flags, notes on her account. The customer reported a complaint to the member service about the Corona Sam's Club.
Mark, the manager who cancels membership of the undesired customers left the messages in her answering machine two times. The customer went to the store and contacted Mark, one of the manager who has been cancelling memberships of the undesired customers.
He came out to the customer service desk and cancelled her membership and told her "we don't want you to shop here anymore. Go shop at Cosco or other places, not here." The member asked, "what's the reason?" He said, "due to your complaints..."
Review about: Sams Club Membership.