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I hate showing my membership card at the door every time I enter the store. I am a mother of three and my kids are usually with me. I can't be bothered to flash my card at the door. I need to show my card to purchase my order anyway.

I stopped a manager and explained my frustration and get his explanation. By checking the membership at the door we can assure only members get in. So what? If you didn't have a card they would turn you away? No, they are going to invite you in to look around. You can buy items without a membership anyway, you just pay more.

Next, he tells me they check the cards because they don't want to frustrate the members. If a non-member checked out and didn't realize they needed a card, it would hold up the cashiers line, because the cashier would need to empty the items off of the belt that the non-member was trying to purchase. Are you serious?

This is a *** policy! I am the member so they should cater to me! After all. I paid for it!

Location: Allentown, Pennsylvania

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Guest

Completely agree on the frustration of having to show a membership card at sams. The store in my city used to require, then didnโ€™t, then did, then didnโ€™t - and today as I was walking in myself and another person had to show ours and the other 3 that came in at the same time didnโ€™t. The membership doesnโ€™t provide a service that I know of, just the ability to buy at the stated price vs an up charge.

Guest

I watch other members walk in and not get carded. But i get carded every time .wtf!

Guest

At one Sam's, never asked to show my card. I used to pull out my card and carry it in my hand.

But since they stopped asking me, I stopped carrying it in my hand. Today, I'm asked to show my card at a different Sam's. I have to stop and get my wallet out and pull out my card. What right do they have to ask me to show my card?

I showed it to him but I told him he has no right to ask me. Lat I heard our constitution forbids unreasonable search. So if people can come in without a card, which they can do, why bother members? I also used to come in the exit because I am a plus member.

All of a sudden, if after early hours, I cannot enter the exit side of the store.

I have to walk over to the entrance. I'm beginning to think Sam's is not worth the BS.

Chakira Ndv
reply icon Replying to comment of Guest-1830961

My god you are a crybaby

Babara Iaj

Looks like Richetta is a SAM's employee. LOL!!

Richetta, are a lowlife on how you respond to the customers' that support your livelihood. Checking cards and receipts at the door is BS and I'm not buying your lame excuses. These are a legitimate gripes from your customers'.

SAM's needs to streamline their outdated processes that negatively impact customer service. SAM's could be saving so much money...ever hear of Lean Six Sigma...of course not.

Guest

I too hate being harassed to show my membership card! But it is in fine print if you are a member you must follow their rules, you paid for the membership, and you signed the statement, and somewhere in fine print states you must show your card when asked.

But other organizations Iโ€™m with I have a benefit card, people know me, why canโ€™t they get to know the customer and make you feel welcomed at the door, is it that hard to offer coffee and a pastry the first hour, only cost like 300$ a day, would make people want to go more! Instead they want you to buy crap before you get in the store, and want you to buy their fat and sugary items at concessions, and even have a drive up window, so you donโ€™t have to come in, because they donโ€™t want you in there! Instead Iโ€™ve been doing most my shopping at target and local grocery store.

The coffee is free at the grocery store and free snacks for kids at target, what great ides and are so much more inviting! Stop buying from the large corporate and buy more from the locals, they deserve it, you deserve it, even if it costs you 10% more you wonโ€™t be wasting 25% of the stuff you get from sams and Costco!

Izeah Kzy

Who are they trying to *** Most people know you need a membership to go into a Sam's club unless they live under a rock. I to hate to be asked to show my membership upon entering.

They say the store would have to empty the conveyor if someone didn't have a membership. What a crock. I've been a member for 10 years and I've never seen this happen. In fact for the longest time nobody ever asked for my membership.

Also I have a business card so I can get in earlier. Sams use to have coffee and pastry when you came in. This was very nice, But corporate stop this.

I was able to have my first cup of coffee while shopping. Bring it back!!!

Guest

I too get infuriated when I am asked at the door for my card. I have crap to do people.

You want to know if I have my card, see if I can purchase at the register without it. I am seriously thinking about giving up my membership because to stop you at the front door is absolutely ridiculous!

When asked, they didn't even know why they had to do it either. STOP *** your patrons off at the front door!!!!!

Guest

What a grouch!!

Guest

Ok. You can check my membership all of a sudden .

Fine.

But give me the real reason why you do it, and not some illogical blanket statement. I know it has something to do with loss prevention

Richetta Iko

Why donโ€™t you whiners stop your complaining. Itโ€™s a freaking membership card!

Itโ€™s so hard to pull it out of your wallet or purse? Whatever you losers. You pay for a membership so if they ask you to show the card then show the dadgum card and stop your yapping. If you go to a workout facility you have to show your card whatโ€™s wrong with Samโ€™s Club asking you to do the same thing?

It also helps keep the thieves out of the store that just come in to steal.

You people act like the world owes you something.....guess what, it doesnโ€™t. Shut up and show your card or donโ€™t shop there.

Guest
reply icon Replying to comment of Richetta Iko

Someone with common sense. Thank you!!

Guest
reply icon Replying to comment of Richetta Iko

you show a card at a gym because you are getting a service when you enter. you get no service for entering Sam's.

you get NO benefit by getting in. no reason to show a card. ANYONE can walk in and look. That's how you decide if you WANT a membership.

no reason to check at the door.

I was told it's to keep homeless from eating their samples. that's just scummy!

Babara Iaj
reply icon Replying to comment of Richetta Iko

Looks like Richetta is a SAM's employee. LOL!!

Richetta, are a lowlife on how you respond to the customers' that support your livelihood. Checking cards and receipts at the door is BS and I'm not buying your lame excuses. These are a legitimate grips from your customers'.

SAM's needs to streamline their outdated processes that negatively impact customer service. SAM's could be saving so much money...ever hear of Lean Six Sigma...of course not.

Guest

I so agree with this statement Sams has been around long enough that everyone knows they have to have a card to purchase items. It holds me up when Iโ€™m try to run in and run out when they wanna stop me to see a card.

MAKES NO SENSE.

Do away with the card if itโ€™s that big a deal and let anyone who can afford it โ€œ SHOP TILL THEY DROPโ€. IJS

Karissa Xub

No youโ€™re a *** To give attitude to the associate asking to see your card, which they hate doing. Their just doing their job.

You are a mean, self righteous *** Try putting yourself in their shoes??

Oh you canโ€™t, your to far up on a pedestal, too important. Not human at all just a ***

Guest
reply icon Replying to comment of Karissa Xub

Tell em bout it!!

Guest
reply icon Replying to comment of Karissa Xub

Loser

Guest

There is a BJโ€™s very close to me I think Iโ€™m going to switch this very same thing happened to me today. I pay $100 a year to be A business member and I donโ€™t need this horse crap.

Three minutes after I came in and refused to show my card the man asking to see the card was gone and everybody was just coming in. What is the real significance of asking to see an ID card it is total BS to me and Iโ€™m pissed

Karissa Xub
reply icon Replying to comment of Guest-1753753

So what, you pay $ 100 membership. What about the thieves that come in and donโ€™t pay but walk out with merchandise.

This affects your cost. Think about it!!

You pay a $100 to be a member, โ€œmaybeโ€ Samโ€™s is trying to keep the riff raft out, the non payers to cater to your uppety *** Yes I am a $100 paid business member as well and tired of seeing members give Samโ€™s associates a hard time to protect paid members. Get over it and show your *** card at the door *** hole.

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