Erie blvd Syracuse ,NY. I have been shopping here for 10 years.
The customer is the worst here. Last week I was in hurry and needed few items. I picked up items and rushed toward check out, there was no one in line and two cashiers were talking to each other( which is normal here), they both didn't bother to look at me for at least 60 seconds. Without saying anything I picked up my stuff and moved to next register, She completely ignored me.
After 20 second of waiting I told her,' I am in hurry, here is my card and check me out". I don't have receipt paper , I have to wait for manager she replied with attitude. So, I turned around and asked third cashier if she is open. She said yes, so I moved to third register and told her , ' this is the worst service i have ever seen.
these cashiers are busy talking with each other' . I am glad that Costco is open in Syracuse I am sure they will be happy to take my $10,000/ yr business.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Sams Club. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Sams Club to other companies on our site.